Material sustainability topics continued
Overview
Business review Governance
Financials
Investors
Ahold Delhaize Annual Report 2016
Description
Description
Healthy lifestyle
Product innovation
Clean and safe stores
Donations
Packaging waste
Compliance and regulation
Associate engagement
Human and labor rights
Building our strategy on what our stakeholders care about
We developed our Sustainable Retailing strategy, as part of our overall Better Together strategy,
to address the most important topics we identified. The materiality assessment helped us
choose our three global focus areas of healthy eating, food waste, and healthy and inclusive
workplaces, as well as five essential areas where we commit to continue our progress, such as
product safety and sustainability, climate impact, and safety at work. Material topics not taken
into our Sustainable Retailing strategy (such as compliance and regulation), are managed by
the relevant departments within Ahold Delhaize (including Legal, Risk Control, Finance and
Operations). We have also discussed broader topics, such as financial performance and business
continuity, with our stakeholders; while they are important drivers for success, they are not
exclusive sustainability topics and are therefore excluded from the matrix.
Healthy and inclusive workplace
Associate development and diversity Professional development programs and a work
environment that supports a diverse population of
associates to thrive and reach their career potential.
The level of engagement associates have in
our businesses.
Respect for - and protection of - human rights, including
labor rights, of our associates, as well as people working
in our supply chain.
Food waste
Food waste
The number and affordability of products we sell that
meet the dietary needs and preferences of customers and
help them lead active and healthier lives.
Programs, services, and information we provide to
enable healthier lifestyles for our customers and
associates, including responsible marketing, sound
nutritional advice and the responsible sales of alcohol
and tobacco in our stores.
Development of own-brand products with improved
sustainability performance e.g., introducing products with
reduced salt, fat and sugar.
Food that goes to waste in stores, distribution, the supply
chain and in customers’ homes.
Waste created from packaging materials (plastic, paper,
glass, metal) that are not recycled.
Product and supply chain
transparency
Climate change
Other
Ethical behavior and integrity
The safety and quality of products we sell.
The impact our products have on human rights,
the environment, animals and community health.
Credible and transparent information about products, their
supply chains and their health and sustainability impacts.
Impacts our businesses have on climate emissions (from
stores, distribution, supply chain, and product production
and consumption), and adaptability of our business to the
impacts of the changing climate.
Clean and safe store environments for customers and the
surrounding communities.
Product donations or financial contributions to charitable
organizations, including food banks.
Doing business with honesty and mutual respect, free
of discrimination, harassment, corruption, and bribery.
Compliance with all applicable laws and regulations.
Matrix heading
Healthy eating
Affordable and healthy products
Matrix heading
Essentials
Product safety and quality
Product sustainability
