Material sustainability topics Our approach g> To ensure we chart a strategic course that benefits both our businesses and our broad group of stakeholders, we examine the relevance of sustainability topics through an annual materiality analysis. Overview Business review Governance Financials Investors Ahold Delhaize Annual Report 2016 Lower Impact on Ahold Delhaize Higher Other Through this process, we engage with our stakeholders to understand what social, economic, and environmental topics are important in their view, and to evaluate the significance of the impact we have on customers, associates, communities and the environment. Identifying our material sustainability topics and integrating them into our business strategies keeps us focused so we can deliver on our commitment to running sustainable businesses that are successful in the long term. Following our merger in mid-2016, we carried out a process to determine our material sustainability issues. We analyzed the issues Ahold and Delhaize Group had identified in the past, checked them against recent evolutions in topics relevant to our businesses (such as the UN Sustainable Development Goals), and worked with stakeholders to develop an Ahold Delhaize materiality matrix. In 2017, we will reevaluate our material topics and carry out a full materiality analysis, involving our broad group of stakeholders: customers, associates, investors, suppliers and representatives of civil society. S o o o x a 4-» O ■M a u c o o Q. E Healthy eating Food waste Healthy inclusive workplace Essentials Human labor rights Product sustainabilit Very high Healthy lifestyle Associate engagement Clean safe stores Food waste High Climate change Product innovation Donations Moderate Compliance regulation Product supply chain transparency Affordable healthy product Packaging waste Product safety quality Ethical behavior integrity Associate development diversity

Jaarverslagen | 2016 | | pagina 188