Our promises in action
A better place to work
Building a diverse and
inclusive business
Count on me at
Delhaize Serbia
Overview
Business review Governance
Financials
Investors
Ahold Delhaize Annual Report 2016
Delhaize America
Delhaize Serbia
With its Count on Me program - adapted
from a successful program at Food Lion -
Delhaize Serbia is shaping its culture and
creating a strong connection between
local leadership and associates, all to
build a better customer experience.
In 2016, they raised awareness of the new
culture with meetings, workshops and
internal communications organization
wide. And it’s already started to work
- the brand achieved an associate
engagement score of 88%.
During the year the teams in Serbia also
worked to improve the temperatures in
the store, reduce expired products on the
shelves, make the promotional and price
changing processes more efficient and
launch a service desk to help the stores
with technical issues.
Delhaize America and Ahold USA each
scored well in the 2017 Corporate Equality
Index (CEI), reflecting a strong commitment
to diversity and inclusion. The index,
a national benchmark administered by
the Human Rights Campaign Foundation,
Our Business Resource Groups (BRGs) at
Delhaize America were ranked 14th out
of nearly 1,300 similar BRGs and councils
by PRISM International’s 2016 ERG and
Councils Honors Award. The award
recognizes outstanding contributions
and achievements in organizational
diversity processes.
measures workplace practices and
policies related to lesbian, gay, bisexual,
transgender, questioning and ally
(LGBTQA) associates. Delhaize America
received a perfect score of 100 on the
CEI for the sixth consecutive year and
continues to be the only grocery retailer
in the United States to earn this prestigious
rating. Ahold USA posted a Corporate
Equality Index score of 95 - the highest it
has received - demonstrating an ongoing
commitment to workplace equality.
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