Our promises in action A better place to shop w Fresh value at Ahold USA Overview Business review Governance Financials Investors Ahold Delhaize Annual Report 2016 Ahold USA The Ahold USA brands have continued their program to enhance the customer proposition. They are putting a strong focus on fresh, and have completed the rollout of new produce and bakery departments to all stores - and both are delivering strong sales. They are starting to roll out a Deli Grab and Go program that provides fast and easy meal solutions. The waves of price drops they've made on thousands of products have helped improve their price index compared to other retailers by 2% and price perception by 4% over the past two years. Food Lion Food Lion's Easy, Fresh Affordable strategy was developed in 2013 and aims to improve the overall offering with a focus on customer service, convenience, freshness and prices. This year, Food Lion remodeled 142 stores in its home market of Charlotte, for a total of 380 stores representing 37% of Food Lion's sales and a total investment of close to $600 million. In addition, the most successful elements from the strategy have been rolled out across the entire store network, and have shown encouraging results, especially around produce and meat freshness, value for money and ease of finding products.

Jaarverslagen | 2016 | | pagina 177