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Our sustainable busmess model in action
Save for our customers
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Always saving for
our customers
Turning food waste
to electricity
New way of working brings pride,
better customer service
Overview
Business review Governance
Financials
Investors
Ahold Delhaize Annual Report 2016
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Albert Heijn has fully embedded its
cost-saving program in its strategy and
is supporting this mindset change with
internal story-telling videos that bring
it to life for associates and share best
practices. Associates are challenged
to look for ways to save in every part
of the business. For example, Albert
Heijn is buying better by expanding its
collaboration with buying alliances AMS
(for own-brand products) and Coopernic
(for international brands). It is also
saving significantly through packaging
improvements and investing the savings
back into the quality of products. In one
project alone Albert Heijn is saving
€2 million annually by switching from
glass to plastic juice bottles.
Delhaize Belgium has been transforming its
company-operated stores, as part of an overall
plan aimed at guaranteeing its sustainable future
and reducing its cost base in order to reinvest in
its customer proposition. As part of this, the brand
has put in place a new labor model focused on
better communication and flexibility in terms of
both work and hours for associates, with the goal
of offering customers better service. In 2016, the
Delhaize teams successfully completed the rollout
of this new store organization across the brand’s
128 company-operated supermarkets.
Sometimes our stores create food waste that
can’t be donated or used for consumption -
in those cases, we make sure we dispose of it
in the best possible way. Stop Shop opened
a Green Energy Facility fueled by non-edible
food waste that is capable of creating up
to 40% of the power needed to operate its
Freetown Distribution Center. The innovative
anaerobic digester is helping the Ahold USA
brands to increase food waste recycling.
Buy better
Waste less
Operate smarter
