customers, associates and communities Ahold Delhaize’s strategy is helping our brands offer the best to Our Better Together Strategy Overview Business review Governance Financials Investors Ahold Delhaize Annual Report 2016 The strategy was developed by our Executive Committee with input from teams of different disciplines across Ahold Delhaize. Together, we defined the kind of group we want to be, what drives us, and how our great local brands will win in all our markets. Ahold Delhaize’s great local brands each face different market conditions and customer needs while sharing common challenges and opportunities. The following section will take you through all of the elements of our strategy. Better Together builds on strengths shared across the group but each brand applies it according to the specific and unique local needs of its customers. We measure the execution of our strategy using a series of Key Performance Indicators, including market share and net promoter score.

Jaarverslagen | 2016 | | pagina 124