0 0 0 0 0 Q&A with CEO and Supervisory Board Chairman continued What does the name of your strategy, “Better Together,” mean to you? How do you feel when you look back on 2016, the year marked by preparations for and completion of the merger? What convinced you the merger was the right move at the right time? Can you give an update on the progress since merger completion in July 2016? 2017 will be Ahold Delhaize’s first full year. What will your main point of focus be? Overview Business review Governance Financials Investors Ahold Delhaize Annual Report 2016 DB I feel proud, as well. Many associates worked very hard together to make the merger happen, and you could feel the excitement in the events we organized to mark Day 1 of the new company. At a meeting of 350 leaders in October, people commented that there was already a real “Ahold Delhaize” spirit. And as Mats said, it was impressive how everyone kept their eyes on the ball, for the customer. We never, not for one second, lost sight of what our businesses are about. MJ I agree - there was an instant culture “click.” We just felt that we should do this - that the merger made sense. Our companies complemented each other perfectly, with minimal overlap and a large synergy potential, but I believe the cultural fit is even more important. From the first meeting, we knew we had this. As we say today, we are Better Together. I think that is a fantastic payoff. And that was the mindset from the very beginning. capturing the benefits of our scale. As soon as we started our talks it was clear that the cultural fit between our leadership teams was extraordinary. We shared the same values and the same focus on the customer. We also agreed that our foundation is made of great local brands that must remain local to best serve customers and communities. The merger makes us one of the largest food retailers in the world - and that is important because scale matters in this business. DB We’ll be focused on the transformation, working towards our synergy target and continuing our companies’ process of learning to work together. And at the same time, we will continue doing what matters to our customers and building stronger brands for our future. DB It applies to so many aspects of who we are and what we want to be. We are better together because we learn from each other, because we bring together so many great local brands in one family and because we’re working together to become better every day. MJ I’m proud of what teams across our businesses accomplished in the period before the closing. Thanks to their careful preparations, Ahold Delhaize got off to a great start. And at the same time, it was business as usual: they were able to keep up the good work on our customer offerings. It was very satisfying to see the companies really come together as one. DB It was a unique opportunity to combine two companies with a similar heritage and values, a strong financial position and complementary geographies - it will help us further build our great local brands while MJ It is also reflected in the functioning of the Management Board, Executive Committee and Supervisory Board. I believe our two-tier structure - with the Executive Committee also representing the business - strengthens the quality of our decision-making and how we can implement our strategy. MJ Once it was final, the teams could really kick off and start working together. And they got off to a great start - I want to compliment them on their dedication and cooperation. I am seeing good progress on culture, and the integration is on track, with a clear roadmap for synergy delivery as presented by Dick and his team to investors in December. DB Indeed. Our “Better Together” strategy will guide us, while our great local brands continue to build further on their excellent positions. And we have a clear financial framework, with a balanced approach between funding growth, managing our debt portfolio and returning cash to shareholders. All our progress is thanks to the hard work of our associates and the support we got from investors, who approved our merger with overwhelming support. It shows their confidence in our future together. MJ The Supervisory Board will be focused on overseeing execution. Challenging and supporting the Executive Committee. Making sure they are able to deliver the synergies and strengthen our brand propositions to ensure sustainable growth for the future.

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