Notes to the consolidated financial statements 90 6 Segment reporting (continued) Additional segment information Segment information joint ventures - Other retail (JMR) 7 Net sales 8 Expenses by nature Ahold at a glance Business review Governance Financials Ahold Annual Report 2015 Segment results do not include significant non-cash items other than depreciation, amortization, and impairment losses and reversals. The information with respect to JMR is presented in Note 14. million 2015 2014 Sales to retail customers 33,693 28,882 Sales to franchisees and franchise fees 2,751 2,529 Online sales 1,646 1,267 Other sales 113 96 Net sales 38,203 32,774 Net sales can be further analyzed as follows: Percentage of net sales 2015 2014 Food: perishable 46% 46% Food: non-perishable 34% 34% Non-food 12% 12% Gasoline 3% 4% Pharmacy 5% 4% Net sales 100% 100% The aggregate of cost of sales and operating expenses is specified by nature as follows: million 2015 2014 Cost of product 26,597 23,009 Labor costs 5,704 4,637 Other operational expenses 2,938 2,473 Depreciation and amortization 1,004 879 Rent expenses and income - net 621 515 Impairment losses and reversals - net 39 31 Gains on the sale of assets - net (18) (20) Total expenses by nature 36,885 31,524

Jaarverslagen | 2015 | | pagina 162