60 How we manage risk (continued) Ahold's principal risks and uncertainties1 Legislative and regulatory environment Product safety Ahold at a glance Business review Governance Ahold Annual Report 2015 Risk Strategic area Key risk drivers Mitigating actions Potential consequences A changing legislative and regulatory environment increases the cost of doing business, tax levels and the complexity of our operations Business model a Compliance deadlines a Increased and targeted enforcement a Government budget deficits a Public opinion pressure a International Tax Developments a (e.g., OECD guidelines and EU regulations) a Local regulatory changes a Knowledge and awareness of regulations a Monitoring, review and reporting on changes a Operational procedures and guidance a Education of regulators and public policymakers, e.g., through industry associations Ahold's activities are subject to various laws and regulations in each local market where it operates. The cost of compliance with any of these laws could impact Ahold's operations and reduce its profitability. See further discussion of consequences of the legislative and regulatory risks below. The consumption of own-brand products or other food or non-food products, or food fraud in the supply chain could result in our customers' injury, illness or death a Internationalization of the supply chain a Incidents across the world a Increased number of own-brand products a Speed of communications (social media) a Product safety policies a Control standards for food and non-food products a Standard operating procedures a Dedicated product integrity guidance and controls at Group level and in the business a Monitoring of performance in the business a Tracing of product origins and conditions of production a Third-party certification a Insurance program Though it has mitigating actions in place, Ahold may face product safety problems, including disruptions to the supply chain caused by food-borne illnesses and negative consumer reaction to incidents, which may have a material adverse effect on the Company's reputation, results of operations and financial position. 1 Risk objectives: strategic operational (O financial 0 and compliance (c risks listed in alphabetical order.

Jaarverslagen | 2015 | | pagina 129