OUR VALUES DETERMINATION INTEGRITY COURAGE Our Values represent "who" we are and want to be - for our customers and for each other. Delhaize Group Annual Report 2014 21 oo When we talk about determination, we are talking about a com mitment to perform, even if barriers stand in our way. We know we can count on each other to perform his or her role to achieve our goals together. We are accountable and we deliver. Integrity means that we are authentic. We are honest with our selves and with others. We are fair and principled towards our colleagues, our suppliers, our customers, and our communities. We stick to our word. We do things the right way, every day. Courage is required to take the road less traveled. We dare to challenge ourselves, each other and our competitors. We are commercially aggressive. If we are going to Learn to Grow, we should better be humble. Because the humble person is inspired to teach and to learn from others, as well as to be alert to external developments. We always look for ways to serve others and respect the role each of us plays in delivering on our commitments. Finally, finding the humor of the situation helps to put things in perspective and enables us to appreciate both our successes and our setbacks. And while work is serious, humor keeps us from taking ourselves too seriously. Humor makes work enjoyable while sparking creativity and innovation. Humor makes us different.

Jaarverslagen | 2014 | | pagina 23