promises that help us get better every day... BsimEiHHta Our promises Better place to work 17 Better place to shop Better place to shop Better every day Better place to work Better neighbor Better neighbor Ahold at a glance Business review Governance Financials Our promises are helping us focus on the right priorities to drive success and create greater value on a daily basis. They stand for the continuous improvements we implement in our operations for the benefit of our stakeholders. All three of our promises are interlinked - in order to build strong relationships with our customers, we need happy, engaged associates and a deep connection to our neighborhoods and communities. As retailers, our relationship with customers has always been at the center of everything we do. But in today's world, being a good retailer is also about creating a working environment where associates can be at their best and about ensuring we take on our role in the wider world our business impacts. Our promises are to be a better place to shop, a better place to work and a better neighbor every day for our customers, our associates and our communities. Our promises run across all our businesses, but are applied locally at each of our banners according to their needs and priorities. a Respect for each other a Good working conditions a Opportunities to develop a Support from my manager a Recognition for performance Investors Ahold Annual Report 2014 a Great quality and freshness a Finding the products you want a Good prices and exciting promotions a Easy to shop a Friendly and helpful associates a Healthy living choices made easy a Contribution to community well-being a Responsibly sourced products a Care for the environment

Jaarverslagen | 2014 | | pagina 81