Contact information 169 General information Provincialeweg 11 Shareholder information Visiting address ADR information Ahold at a glance I Business review I Governance I Financials I Investors Ahold Group Communications 1506 MA Zaandam The Netherlands Telephone: +31 88 659 5100 Email: communications@ahold.com www.ahold.com Trade Register No. 35000363 Ahold Investor Relations Provincialeweg 11 1506 MA Zaandam The Netherlands Telephone: +31 88 659 5213 Email: investor.relations@ahold.com Ahold Corporate Center Provincialeweg 11 1506 MA Zaandam The Netherlands Deutsche Bank Trust Company Americas c/o American Stock Transfer Trust Company Peck Slip Station P.O. Box 2050 New York, NY 10272-2050 Email: DB@amstock.com Shareholder Service (toll-free) Tel. (866) 706-0509 Shareholder Service (international) Tel. (718) 921-8124 http://www.amstock.com Ahold Annual Report 2014

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