i
1
Business
review
Business review
i
Ahold at a glance
Business review
I Governance
Financials
Message from Dick Boer, Ahold CEO
Reshaping Retail framework
14
Our vision and values
15
Our business model
16
Our promises
17
Our strategic pillars
21
Our formats
23
Market overview
24
Our stakeholders
25
Group key financial indicators
26
Group financial review
27
Non-GAAP measures
37
Ahold
Annual Report 2014
