Our omni-channel offering 14 Our formats Supermarkets are the core of our business. However, we operate a range of other formats and continue to expand our online options to serve the needs of different communities and to give customers more shopping alternatives. Compact hypers Specialty stores Online food delivery Online non- Pick-up food delivery points Gasoline stations Supermarkets Convenience stores Ahold at a glance Our strategy Our performance Governan Financials Investors Ahold Annual Report 2013 Geography Czech Republic Offering Full range of food and selected non-food products. Emphasis on fresh products Geography Netherlands Offering One chain offers health and beauty care products; another offers wine and liquor Geography Netherlands, United States Offering Full range of food and selected non-food products Geography Netherlands, Belgium Offering Wide non-food range Geography Netherlands, Belgium, Czech Republic, United States Offering Full range of food and selected non-food products. Emphasis on fresh products Geography Netherlands, Germany Offering Quick food solutions for on-the-go customers Geography Czech Republic, United States Offering Gasoline and, in some locations, a small range of convenience products Geography Netherlands, United States Offering Full range of food and selected non-food products. Customers order online for pickup at designated locations

Jaarverslagen | 2013 | | pagina 66