We operate strong brands in all our markets Our brands and how we operate Europe In Europe we serve a trading area of approximately 33 million people in four countries, with the greater part of our business in the Netherlands and the Czech Republic. United States In the United States, we serve a trading area of approximately 38 million people. Our strong local brands in Europe and the United States are well-known and popular with customers - and most are leaders in their markets. Ahold at a glance Our strategy Our performance Governan Financials Investors Ahold Annual Report 2013 The food sector in the Netherlands showed limited growth in 2013, but also significant consolidation in the supermarket industry. Despite strong competition, Albert Heijn's market share grew slightly in 20131. Though the grocery channel still represents nearly two-thirds of the food market in the United States, food is being sold in an increasing range of retail formats as more and more U.S. retailers use it to drive traffic. For this reason, we measure our businesses in the United States against the performance of not only the supermarket channel but the all-outlets channel, which includes other retailers who also sell food. 222,000 Associates 70 million Serving a trade area of around Our U.S. businesses were able to gain market share - both in the supermarket channel but also in the all-outlets channel - over the past year, despite tough competition1. 1 Based on Nielsen data 2 Source: GfK Belgium In Belgium, we operate in Dutch-speaking Flanders. The Flemish market showed very modest growth in 2013 in terms of both volume and price2. In the Czech Republic we operate supermarkets and compact hypers. The competitive environment in the country remained intense in 2013. Our Czech business succeeded in maintaining a share comparable to last year in this competitive market1.

Jaarverslagen | 2013 | | pagina 22