qqJ 2,056 17 284 94,000 10,000 767 120 117,000 €11,494 million +4.0% growth €619 million 5.4% Underlying €1,445 million -1.5% growth in local €30 million 2.1% Underlying €19,676 million +1.1% growth in local €801 million 4.1% Underlying 49% €3,432 million 5 r Highlights by segment The Netherlands 35.3% 42.7% Czech Republic 4.4% 2.0% I'lvi albert Ahold USA 0tos bol.com" Vl Vl QUMT murws [60.3% Joint ventures Ahold at a glance Our strategy Our performance Governance Financials Investors Ahold Annual Report 2013 The Netherlands, Belgium and Germany Net sales Contribution Underlying operating income operating margin Contribution* Net sales currency Contribution Underlying operating income operating margin Contribution* Before Corporate Center costs Before Corporate Center" costs Stores Pick-up points Stores Associates Associates Our brands 0" Contribution' Our brands 1 Gall Gull Our brands Stop&Shop- Giant' Stores Pick-up points Associates Net sales currency Contribution Underlying operating income operating margin Before Corporate Center costs 1 As of January 1, 2014, the albert.nl brand is part of Albert Heijn's online offering at www.ah.nl For more information on our brands visit Our brands and how we operate. Stake Net sales Our brands Ahold holds 49% of the shares in the joint venture JMR, and shares equal voting power on JMR's board of directors with Jerónimo Martins, SGPS, S.A.

Jaarverslagen | 2013 | | pagina 150