H 59 Supervisory Board report (continued) Meetings and activities of the Supervisory Board fifilUE3 Attendance, independence Ahold at a glance Our strategy Our performance Governance In 2013, the Supervisory Board held seven meetings in person and two meetings by conference call. The members of the Management Board attended the meetings. The other members of the Executive Committee as well as other senior corporate, continental and local management were regularly invited to be present. The Supervisory Board held several private meetings without other attendees to independently review certain issues and to discuss matters related to the functioning of the Management and Supervisory Boards. The then external auditor attended the meeting on February 26 and 27, 2013, at which the 2012 Annual Report and financial statements were recommended for adoption by the annual General Meeting of Shareholders. The Supervisory Board assessed its own performance over 2013, that of its committees and its individual members, as well as the performance of the Management Board and its individual members through a survey, followed by one-on-one meetings with the Chairman and a private meeting (partly) attended by the CEO. The Supervisory Board was positive, overall, about its own performance as well as the performance of its committees and the Management Board. Findings of the assessment included the intentions to strengthen the financial expertise within the Supervisory Board in view of the resignation of Mr. De Swaan and to monitor closely the effect of the new management structure including the Executive Committee and Management Board. The members of the Supervisory Board have regular contact with the members of the Management Board and other Company management outside of the scheduled meetings of the Supervisory Board. These informal consultations ensure that the Supervisory Board remains well-informed about the running of the Company's operations. During 2013, the Supervisory Board reviewed matters related to all significant aspects of Ahold's activities, results, strategies and management. During its meetings throughout the year, the Supervisory Board reviewed reports from its various committees and regularly assessed the functioning of the Management Board, the organizational strategy, talent management and succession planning. K In February 2013, the Supervisory Board met to discuss the Q4 2012 results and 2012 Annual Report and financial statements, including related reports from the internal and external auditors and a report from the Management Board on the Company's internal control system. The Supervisory Board supported the dividend proposal and approved the agenda and explanatory notes for the Annual General Meeting of Shareholders in April 2013, including a proposal to amend the Company's Articles of Association, a proposal for the nomination of the external auditor and a proposal related to the Company's remuneration policy. The Supervisory Board established the annual compensation of the Management Board members in accordance with the Company's remuneration policy and with the assistance of the Remuneration Committee. K Also in February 2013, the Supervisory Board reviewed Ahold's responsible retailing initiatives and approved its 2012 Responsible Retailing Report. The Board also received updates on the European and U.S. businesses, the functioning of IT systems, the enterprise risk management of the Group and major legal proceedings with potential impact on Ahold. K The successive quarterly figures of 2013 and related reports and updates were discussed in June, August and November 2013, respectively. Finan Investors Ahold Annual Report 2013 K Prior to the Annual General Meeting of Shareholders on April 17, 2013, the Supervisory Board met to review updates on the European and U.S. businesses as well as mergers and acquisitions projects. These projects were also discussed during a meeting of the Supervisory Board in May 2013. In that same meeting, the Supervisory Board approved a proposal from the Management Board to change the top management structure of the Company and to incorporate an Executive Committee. K In July, the Supervisory Board met in the United States to visit the Ahold USA divisions and to review the Company's strategy as part of the annual strategic planning cycle, including specific reviews of several strategic growth options and the intended closing of Stop Shop stores in New Hampshire. K The Supervisory Board visited bol.com in the Netherlands during its meeting in August 2013 and the Company's Giant Carlisle stores in the Philadelphia area in October 2013. During the October meeting, the Supervisory Board reviewed strategic initiatives, market developments and competitive activities in its European and U.S. businesses as well as appropriate responses. The Supervisory Board also reviewed and approved the Company's long-term business and finance plans. K In November 2013, the Supervisory Board met to discuss and approve the annual budget for 2014. They again reviewed market developments and competitive activities as well as appropriate responses. The Supervisory Board reviewed and supported the proposal for a €1 billion capital repayment and a reverse stock split. The agenda for the Extraordinary General Meeting on January 21, 2014, was approved by the Supervisory Board in December 2013. Except in one case, and for a valid reason, all Supervisory Board members attended all Supervisory Board meetings in 2013. All Supervisory Board members made adequate time available to give sufficient attention to the matters concerning Ahold. The Supervisory Board confirms that as of February 26, 2014, all Supervisory Board members are independent within the meaning of provision III.2.2 of the Dutch Corporate Governance Code. Board Attendance Date of appointment (resignation) during the year Number of meetings held Number of meetings attended Jan Hommen October 2013 2 2 Judith Sprieser 7 7 Stephanie Shern 7 6 Rob van den Bergh 7 7 Derk Doijer 7 7 Mark McGrath 7 7 Ben Noteboom 7 7 Rene Dahan (October 2013) 5 5 Tom de Swaan (October 2013) 5 5

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