We are Ahold. r CO Company profile We are an international retailing group based in the Netherlands, with strong local consumer brands in Europe and the United States. Operating supermarkets and selling great food has been our core business for over a century. We also offer other formats and channels to serve the needs of today's customer. We are building a true omni-channel offering, so that our customers can shop whenever and wherever is most convenient for them. S- 1 Online sales Associates We are able to provide customers with good value, a relevant assortment and an enjoyable shopping experience because of our people. We have great associates who love what they do and are good at it. The relationships they build with our customers are an important part of why they keep coming back to shop with us. Increase on our Dow Jones Sustainability Index score versus 2012, scoring only three points lower than the sector leader Ahold at a glance Our performance Governance Financials Investors Ahold Annual Report 2013 Stores serving customers 20 million Cardholders enrolled in our loyalty programs Over 1 billion 9%

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