H HaEl □I 43 Financial review (continued) million Capital investments and property overview billion i 9 Ahold at a glance Our strategy Our performance Governan Financials Investors Ahold Annual Report 2013 Free cash flow1 2009 2010 2011 2012 2013 1 Including restatements, see Note 3 to the consolidated financial statements for an explanation of the restatements. In 2013, the main uses of free cash flow included: K Share buyback of €768 million on the €2 billion program planned to be completed by 2014 K Common stock dividend at €0.44 per share resulting in a cash outflow of €457 million K Debt repayments totaling €94 million primarily related to regular payments on finance lease liabilities Cash flow from discontinued operations reflects the dividends received from ICA. Other cash flows in 2013 included a settlement paid to Vornado (€92 million), the result of a judgment rendered in the Stop Shop Bradlees lease litigation, and in 2012, a positive impact of the settlement of the cross-currency swap on the €407 million notes repaid last year. Capital expenditures, which include new finance leases, amounted to €0.8 billion in 2013, just below our guidance as we continue to focus on capital efficiency. Our investments were primarily related to the construction, remodeling and expansion of stores and supply chain (including online) and IT infrastructure improvements. In 2012, capital expenditures of €1.9 billion also included the assets acquired with the acquisition of bol.com and 15 Genuardi's stores, and the transfer of 82 stores from Jumbo, including subsequent remodeling costs. Excluding acquisitions, capital expenditures in 2012 were €0.9 billion. Capital expenditures1 0.8 1.1 0.9 0.8 0.9 2.8% 0.8 2.8% 0.8 2.9% 0.8 2.7% 0.8 2.5% 2009 2010 2011 2012 2013 Acquisition capex Regular capex Regular capex as of sale At the end of 2013, we operated 3,131 stores (including Slovakia), a net increase of 57 stores. Total sales area increased by 0.9% to 4.7 million square meters. This includes franchise stores and excludes the stores operated by our joint venture JMR. December 30, 2012 Opened acquired Closed sold December 29, 2013 Ahold USA 772 9 (14) 767 The Netherlands1 1,996 73 (13) 2,056 Czech Republic 282 2 - 284 Continuing operations 3,050 84 (27) 3,107 Slovakia 24 - - 24 Total number of stores 3,074 84 (27) 3,131 1 The number of stores as of December 29, 2013, includes 1,124 specialty stores (Etos and Gall converted to the Albert Heijn banner during 2013. Gall). In addition, 24 C1000 stores were Franchisees operated 850 Albert Heijn, Etos and Gall Gall stores, 518 of which were franchisees or leased independently from Ahold. ither owned by the Ahold Franchisees Total Number of stores leased or owned 2,613 518 3,131 Number of stores subleased to franchisees (332) 332 - Number of stores operated 2,281 850 3,131 Ahold's stores range in size from 20 to 10,000 square meters. The average sales area of our stores in the United States is approximately 3,800 square meters and in Europe approximately 1,300 square meters (excluding Etos and Gall Gall, which operate much smaller stores). At the end of 2013, Ahold operated 137 pick-up points, 126 more than in 2012. These were either stand alone, in-store or office-based. In 2013, we opened 112 pick-up points in the U.S., bringing the total to 120, and 14 in the Netherlands bringing the total to 17. The total number of retail locations, including the 2,613 stores owned or leased by Ahold and 11 pick-up points in stand-alone locations, amounted to 2,624 in 2013, higher by 35 compared to 2012. 1 Including restatements, see Note 3 to the consolidated financial statements for an explanation of the restatements.

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