We are reshaping
retail at Ahold
and working to get
better every day.
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Introduction
Company profile
3
Group financial highlights
4
Highlights by segment
5
Message from
Dick Boer, Ahold CEO
6
Our Executive Committee
and Management Board
8
Our brands and
how we operate
10
Our formats
14
Our" strategy to reshape retail is helping us to meet the changing
needs of consumers today and accelerate the growth of our
company in the future.
Through our promises we are becoming a better place to
shop, a better place to work and a better neighbor every day.
Through our pillars, we are creating growth by increasing customer
loyalty, broadening our offering and expanding our geographic
reach; and enabling this growth through responsible retailing,
simplifying our business and developing our people.
By providing a more personalized, omni-channel shopping experience
that enables our customers to shop whenever and wherever they
choose, we want to make our brands their first choice, every day.
Our stakeholders
15
Ahold at a glance
Our strategy
Our performance
Governance
Financials
Investors
Ahold Annual Report 2013
Ahold at
a glance
In this section:
