Monitoring our strategic progress and performance. W, tD.47] B BB/Baa3 34 Group key financial indicators Results (Shareholders I Ti-itr Leverage and liquidity Other information Ahold at a glance Our strategy Our performance Governan Financials Investors Ahold Annual Report 2013 2013 million 2012' million Change versus prior year change 1 constant rates 1 2013 20121 Change versus prior year Net sales 32,615 32,682 (0.2)% 2.0% Net income per common share (basic) 2.48 0.88 181.8% Underlying operating income 1,379 1,412 (2.3)% (0.5)% Adjusted income from continuing operations per share3 0.79 0.89 (11.2)% Underlying operating margin 4.2% 4.3% (0.1)% pt Dividend payout ratio4 51% 50% 1% pt Operating income 1,239 1,336 (7.3)% (5.6)% Dividend per common share 0.47 0.44 6.8% Income from continuing operations 805 869 (7.4)% (5.9)% Total shareholders return 35.8% 13.8% 22.0% pt Net income 2,537 915 177.3% 181.2% Return on capital employed 13.8% 14.3% (0.5)% pt Ki i Dividend per k common share Certain key performance indicators contain non-GAAP measures. The definition of these non-GAAP measures are described on page 46 of this Annual Report. 1 See Note 3 to the consolidated financial statements for an explanation of the restatements. 2 The debt leverage ratio of the net lease adjusted debt divided by EBITDAR is defined in the Non-GAAP measures section. 3 For more information on adjusted income from continuing operations, see the Financial review in this section. 4 Dividend payout ratio is based on adjusted income from continuing operations, see the Financial review section for more information. 5 Number of stores and number of employees include discontinued operations in Slovakia. Liquidity billion) Net debt million) Debt leverage (times)2 Free cash flow million) 5.0 (942) 0.9 1,109 Change versus 20121 prior year 2.9 1,360 1.8 1,051 72.4% (169.3)% (50)% 5.5% Credi 2013 20121 Change versus prior year Number of stores (including franchise stores)5 3,131 3,074 1.9% Capital expenditures (excluding acquisitions) 830 929 (10.7)% Number of employees5 222,000 225,000 (1.3)% Credit rating (Standard Poor's Moody's) BBB Baa3 BBB Baa3 -

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