Responsible
Retailing
People
performance
32
r
Our strategic pillars (continued)
Our progress in 2013
Our progress in 2013
Ahold at a glance
Our strategy
Our performance
Governance
Financials
Investors
Ahold Annual Report 2013
K Increased our score on the Dow Jones
Sustainability Index by 9% versus 2012,
scoring only three points lower than the
sector leader.
K 24.3% of Ahold's total food sales were
identified as meeting healthy criteria.
K Our businesses educated 804,842 children in
healthy living globally.
K Over 27,000 of our associates were involved
in healthy living programs.
K Ahold USA donated over €21 million in
products to food banks.
K Ahold's businesses made over €54 million in
total charitable donations during 2013.
K Albert Heijn installed 26 km of doors covering
coolers in its stores, reducing energy use by
approximately 25%.
K Ahold achieved 16.8% reduction in CO2
emission per square meter of sales area
against our 2008 baseline.
K 93% of our suppliers in Europe and 81% of
our sales in the United States are Global
Food Safety Initiative certified.
K 66% of our production sites in high risk
countries serving Europe and 36% serving
the United States have undergone a social
compliance audit.
K We aligned our associate engagement survey
across Ahold for the first time and reached
222,000 associates.
K We invested in and improved our people
development process and introduced a new
performance management system company-
wide.
K We integrated the promises into the
performance measures under our long-term
incentive program for 5,000 associates.
K Albert Heijn expanded its homework class
initiative to offer homework help to associates
at 19 stores in Amsterdam.
K Ahold in the Netherlands ranked 8th
overall and best retailer in the top 100 Best
Employers by Effectory and Intermediar.
K Dutch business magazine Incompany
named Albert Heijn the best supermarket
for associates.
K Albert Heijn was named most popular
employer for part-time work, according to
research by the Intelligence group.
K At Ahold USA, 27 women were honored as
Progressive Grocer's 2013 "Top Women
in Grocery."
