20,000 22,000 24 Our" promises: Better" place to work Ahold at a glance Our strategy Our performance Over 20,000 meetings held to introduce our promises to store, support office and distribution center associates Governan Finan I nvestors Ahold Annual Report 2013 170,000 More than 170,000 associates participated in Ahold-wide engagement survey O For more information on our promises watch our video case studies on www.ahold.com of associates engaged 100+ jobs created when a new store opens associates have been with Ahold for more than 20 years

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