772 million 500 mio Free Cash Flow generated in 2012 STRATEGY FREE CASH FLOW GENERATION Finally, for many customers the real frustration in grocery shopping is checking out and paying. Custom ers do not like to wait too long and prefer to minimize their time spent on this tedious part of their shop ping trip. Improving this aspect of the customer's experience is why Delhaize Group offers a wide vari ety of check out systems at most of its stores. One of the most innova tive and award-winning check-out systems is at the discount format, Red Market, in Belgium. There the checkout already starts when enter ing the stores. Customers "check as they shop" using a handheld device to scan the products they buy. Then when they are finished shopping they cue in an airport-like single line to then pay at the first available checkout desk. No extra manipula tion, like moving products from one basket to another, is needed. Strong cash flow generation is the life blood of any business and Delhaize Group is no exception. Facing the difficulties in 2012 and preparing for the coming challenges ahead, Delhaize Group has emphasized the creation of strong free cash flow. "The importance of this key financial indicator cannot be overestimated. It is crucial in assessing both the current health of the com pany and securing the performance going forward. The initial target at the beginning of the year was set at generating €500 million of free cash flow by the end of 2012. At the end of the year, Delhaize Group largely overachieved this target and even set aside €772 million in free cash flow", comments Del haize Group Chief Financial Officer Pierre Bouchut. Going forward Delhaize Group aims at creating an average annual free cash flow of around €500 million for the next three years. "This should give the company sufficient financial breathing space to further implement its strategy of achieving profit able top line growth and creating added value for all its stakeholders in both the short and long term". 22

Jaarverslagen | 2012 | | pagina 24