Joint ventures IC\ 50 Performance by segment (continued) Highlights JMR ICA D? JMR D? Ahold Annual Report 2012 Ahold at a glance Our strategy Our performance Governance Financials Investors Highlights ICA Per Strömberg joined ICA as CEO, starting April 1, 2012. He succeeded Kenneth Bengtsson, who had been CEO for the past 11 years ICA launched a new group strategy in September, based on the vision of making every day a little easier for customers ICA streamlined its Norwegian operations by divesting the lease agreements and properties of Norwegian ICA Maxi to Lagopus The Swedish Administrative Court of Appeal ruled in a tax dispute involving ICA, resulting in a total tax claim to ICA of SEK 1.3 billion In a very challenging economic environment, JMR was able to reinforce its price position and competitiveness and strengthen of Pingo Doce's position through major commercial campaigns JMR successfully managed operating costs despite high inflation in a number of areas Key figures ICA JMR Number of stores at year end 2012 2,209 374 Percentage shares held by Ahold at year end 2012 60% 49% On 100% stake basis: Net sales million) 11,125 3,295 Net income million) 118 10 ICA is a food retail group headquartered in Stockholm, Sweden. As of year-end 2012, ICA served 2,209 retailer-owned and company- operated retail stores in Sweden, Norway and the Baltic States. The company also provides consumer financial services in Sweden through its bank. Ahold owns a 60% stake in ICA AB, which in turn owns the ICA group. The other 40% stake in ICA is held by Hakon Invest AB, a Swedish company listed on the Stockholm Stock Exchange. Ahold and Hakon Invest AB share equal voting power in ICA AB. In 2012, ICA reached an agreement with Lagopus Eiendomsutvikling AS, a consortium of four companies, regarding the transfer of lease agreements and properties in Norway. As part of this agreement, ICA will close all of its ICA Maxi stores in Norway. This agreement follows ICA's announcement in 2011 that it would divest its Norwegian ICA Maxi stores and their properties. On September 4, 2012, in line with its aim to focus the execution of its reshaping retail growth strategy on businesses the company controls, Ahold announced that it was exploring strategic options regarding its holding in ICA and had initiated a review that was expected to take 6-12 months. On February 11, 2013, we announced that we reached an agreement with Hakon Invest of Sweden to sell our 60% stake for SEK 21.2 billion in cash (which includes ICA's 2012 dividend of SEK 1.2 billion). The transaction, subject to regulatory approvals as well as approval by the ICA's Retailers Association (ICA Forbundet) for the financing of the transaction, is expected to be completed in the middle of 2013. Net sales In 2012, net sales were €11.1 billion, an increase of 2.0% at constant exchange rates. The increase was due to a solid performance in Sweden and the Baltic States, as well as higher revenues by ICA Bank. Net sales in Norway decreased compared to last year. Operating income Operating income increased by €45 million to €383 million at an operating margin of 3.4%. At constant exchange rates, operating profit increased €30 million, mainly due to an improved performance in Sweden and in the Baltic States. Net income In 2012, net income decreased by €86 million to €118 million. ICA's results were negatively impacted by a tax provision recognized by the company following an adverse court ruling (the impact on Ahold's results was €90 million). ww w.a hold .com/I CA In 1992, Ahold partnered with Jerónimo Martins, SGPS, S.A. in the joint venture JMR, which is headquartered in Lisbon, Portugal. Ahold holds 49% of the shares in JMR and shares equal voting power on JMR's board of directors with Jerónimo Martins, SGPS, S.A. At the end of 2012, JMR owned and operated 374 stores in Portugal under the brand name Pingo Doce, three more than in 2011 Net sales In 2012, net sales increased by 2.9% to €3.3 billion, driven by sales from new stores. Sales growth was impacted by lower overall consumption in Portugal, due to the euro crisis and government measures. Halfway through 2012, JMR started an aggressive and successful promotional campaign that helped it to remain competitive and gain customers. Operating income In 2012, operating income decreased by €36 million to €56 million, resulting in an operating margin of 1.7%. Intense promotional pressure and the buying behavior of value-focused customers negatively impacted operating margin. Net income In 2012, net income decreased by €22 million to €10 million, mainly as a result of lower operating income. ww w.a hold .com/Pi ngo- Doce

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