Other Europe (2.2)% 1.3% albert hypernova Performance by segment (continued) Operating profit margin continues to improve 11 10 Operating income Ahold Annual Report 2012 44 Ahold at a glance Our strategy Our performance Governance Financials Investors Our brands Highlights of the year Albert rolled out new and improved deli departments in all of its 226 supermarkets in the Czech Republic Albert maintained market share in a highly competitive market where other retailers continued to open new stores throughout the year Albert continued its rollout of a new compact hyper format, adding another eight stores, with positive results The Albert Charity Foundation - set up by Albert in the Czech Republic to support families, promote health and help individuals in need - ran a number of initiatives during the reporting year that contributed to community well-being. Identical sales growth (excluding gasoline sales) Underlying operating margin Financial results 2012 2011 Net sales millions) Net sales growth Identical sales growth Identical sales growth (excluding gasoline sales) Operating income millions) Underlying operating income millions) Underlying operating margin Number of employees headcount (at year end in thousands) Number of employees FTEs (at year end in thousands) Contribution to Ahold sales Contribution to Ahold underlying operating income1 1,675 (3.7)% (2.3)% (2.2)% 3 21 1.3% 1,739 4.8% 2.2% 1.8% 18 20 1.2% 12 10 5.1% 5.7% 1.4% 1.4% 1 Before Corporate Center costs Net sales Net sales amounted to €1.7 billion in 2012, a decrease of 3.7%, or 1.8% at constant exchange rates. Albert again ran successful consumer campaigns, for example, one promotion tied to the Ice Age 3 movie and another offering collectible animal cards. Identical sales excluding gasoline decreased 2.2% as the market was under pressure, significantly impacted by an increase in the main value-added tax (VAT) rate from 10% to 14%, which decreased consumer buying power. Albert performed well compared with its competitors and succeeded in maintaining market share, despite its share of stores declining. In Slovakia, sales growth decreased significantly as a result of the closing of two stores and the negative impact of competitive store openings on identical store sales. Albert Hypernova reported an operating profit of €3 million, a decrease of €15 million over last year. The operating profit included €18 million of impairment charges mainly related to stores in Slovakia. Underlying operating margin improved and the company was able to offset pressure on gross margins from product cost inflation and a competitive, promotion-driven market through a focus on operational improvements and simplification. Capital allocation Store portfolio development 2012 2011 Stores at the beginning of the year 306 305 New and acquired stores 2 1 Closed and divested stores (2) - Number of stores at year end 306 306 Stores remodeled expanded relocated reconstructed 17 27 Number of stores 2012 2011 Czech Republic 282 280 Slovakia 24 26 Total Other Europe 306 306 Sales area of own-operated stores (in thousands of square meters) 453 453 In 2012, Albert's main focus areas were the project started in 2011 to remodel all its hypermarkets to a new compact hyper format and the opening of new and improved delis in all its supermarkets. Albert continued the rollout of the new compact hyper format in 2012, bringing the total new compact hypers to nine stores at year end. At the end of 2012, Albert Hypernova operated 282 stores in the Czech Republic, 13 of which were hypermarkets, 42 compact hypers, and 227 supermarkets. The company also operated 24 stores in Slovakia, four of which were supermarkets and 20 hypermarkets.

Jaarverslagen | 2012 | | pagina 46