We are reshaping retail at Ahold. and working to get better every day. In this section: O Company profile Q Financial highlights Q Where and how we operate Q Message from Dick Boer, Ahold CEO Q Our management Introduction Our strategy to reshape retail is helping us to meet the changing demands of consumers and accelerate the growth of our company. Through this strategy, we are creating growth by increasing customer loyalty, broadening our offering and expanding our geographic reach; and enabling this growth through responsible retailing, simplifying our business and developing our people. We are reshaping the shopping experience and what we offer our customers so that our brands are their first choice, every day. Ahold Annual Report 2012 Ahold at a glance Ahold at a glance Our performance Governance Financials Investors

Jaarverslagen | 2012 | | pagina 3