Financial review (continued) Ahold USA The Netherlands Other Europe (1) Net financial expense Ahold Annual Report 2012 35 Ahold at a glance Our strategy Our performance Governance Financials Investors Operating income In 2012, operating income was €1.2 billion, down €160 million or 11.9% compared to 2011Underlying operating income (which excludes impairments, gains on the sale of assets, and restructuring and related charges listed below and totaling €227 million in 2012) was up 2.8% to €1.4 billion. Underlying operating margin, at 4.3% of net sales in 2012, was 0.2 percentage points lower compared to 2011 due to investments in value and growth in our main markets. Underlying Corporate Center costs were €82 million, up €2 million compared to 2011Excluding the impact of our self-insurance activities, underlying Corporate Center costs were also €82 million, €12 million higher than last year. You can read more about our operating companies' results in Performance by segment. Operating income million 1,297 4.8% 1,336 1,347 1,202 4.7% 4.7% 1,187 4.5% 4.3% 2008 2009 2010 2011 I Operating income Underlying operating income margin n millior Underlying operating income contribution by segment 2012 I Ahold USA I The Netherlands I Other Europe 831 56% 644 43% 21 1% Total (before Corporate Center costs) 1,496 100% Impairment of assets Ahold recorded the following impairments and reversals of impairments of assets (primarily related to stores) in 2012 and 2011 million 2012 2011 (36) (18) (23) (2) Total (55) (25) Gains and losses on the sale of assets Ahold recorded the following gains on the sale of non-current assets in 2012 and 2011: million 2012 2011 Ahold USA The Netherlands Other Europe Corporate Center 4 7 10 Total 21 12 Restructuring and related charges Restructuring and related charges in 2012 and 2011 were as follows: million 2012 2011 Ahold USA The Netherlands Other Europe Corporate Center (180) 26 (39) (15) Total (193) (15) Restructuring and related charges at Ahold USA were connected with the settlement of the U.S. frozen pension plan (€90 million). Out of this total settlement (€121 million), a portion was also recorded in Corporate Center (€31 million), along with acquisition costs (€6 million) related to the acquisition of bol.com. Additionally in 2012, we wrote down €88 million ($116 million) of capitalized software development costs at Ahold USA. Ahold has been conducting parallel implementations of a suite of retail applications in both the United States and Europe. Following a review of our systems development strategy we have decided to focus our resources on the development of the retail suite in Europe where we already have several elements successfully implemented. In the U.S. we will focus on areas likely to provide the greatest benefits, such as customer loyalty, point of sale and e-commerce. In the Netherlands, restructuring and related charges resulted from a gain on pension curtailment (€31 million). In 2011, restructuring and related charges at Ahold USA mainly resulted from the transition of certain logistics activities. Net financial expense, at €227 million, decreased by €89 million compared to 2011Last year, net financial expense included a financial guarantee provision of €92 million, which was the estimated impact of a judgment rendered in the Stop Shop Bradlees lease litigation with Vornado (as further described in Note 9 to the consolidated financial statements). Interest expense, at €236 million, was down €9 million mainly following debt reductions in 2012 of €0.4 billion, partly offset by a stronger U.S. dollar against the euro in 2012. Net interest expense of €226 million was at the lower end of our guidance of €220-€240 million. Income taxes In 2012, income tax expense was €211 million, up €71 million compared to last year. This was mainly due to a €109 million tax benefit resulting from the release of an income tax contingency reserve included in 2011 (as further described in Note 10 to the consolidated financial statements). The effective tax rate, calculated as a percentage of income before income taxes, was 22.0% (2011: 13.6% or 24.2% when excluding the above-mentioned release).

Jaarverslagen | 2012 | | pagina 37