€32,841m €1,188m €0.44 BBB/Baa3 Group key financial indicators Results Leverage and liquidity Shareholders Other information Ahold Annual Report 2012 32 Ahold at a glance Our strategy Our performance Governance Financials Investors 2012 million 2011 million Change versus prior year change constant rates Net sales 32,841 30,271 8.5% 3.5% Underlying operating income 1,414 1,375 2.8% (1.3)% Underlying operating margin 4.3% 4.5% (0.2)% pt Operating income 1,187 1,347 (11.9)% (15.4)% Income from continuing operations 830 1,032 (19.6)% (22.5)% Net income 827 1,017 (18.7)% (21.6)% 2012 2011 Change versus prior year Liquidity billion) 2.9 3.6 (19.4%) Net debt million) 1,360 1,088 25.0% Debt leverage (times)1 1.8 1.8 - Free cash flow million) 1,188 965 23.1% Net sales Free cash flow 2012 2011 Change versus prior year Net income per common share (basic) 0.80 0.92 (13.0)% Adjusted income from continuing operations per share2 1.00 0.91 9.9% Dividend payout ratio3 44% 41% 3% pt Dividend per common share 0.44 0.40 10.0% Total shareholders return 13.8% (5.4)% 19.2% pt 2012 2011 Change versus prior year Number of stores (including franchise stores) 3,074 3,008 2.2% Capital expenditures (excluding acquisitions) 930 808 15.1% Number of employees 225,000 218,000 3.2% Credit rating (Standard Poor's Moody's) BBB Baa3 BBB Baa3 - Certain key performance indicators contain non-GAAP measures. The definition of these non-GAAP measures are described on page 51 of this Annual Report. 1 The debt leverage ratio of the net lease adjusted debt divided by EBITDAR is defined in the Non-GAAP measures section. 2 For more information on adjusted income from continuing operations, see Our performance section. 3 Dividend payout ratio is based on adjusted income from continuing operations, see Our performance section for more information. Dividend per common share Credit rating

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