30
People performance (continued)
Studying how leadership impacts
business results at Ahold Europe
Ahold Annual Report 2012
Ahold at a glance
Our strategy
Our performance
Governan
Investors
Albert Heijn has been working on a project with a leading Dutch
university to study the relationship between leadership and business
results. As part of it, the company has offered all 750 of its store
managers the opportunity to have 360-degree assessments, which
are an important tool for furthering their career and personal
development. First results of the overall study provide scientific
evidence that shows how employee engagement leads to a better
store experience for customers, positively impacting financial results.
