BBBBBQ Contact information Ahold Annual Report 2012 Ahold at a glance General information Ahold Group Communications P.O. Box 985 1 000 AZ Amsterdam The Netherlands Telephone: +31 88 659 5100 Email: communications@ahold.com □7 www.ahold.com Trade Register No. 35000363 Shareholder information Ahold Investor Relations P.O. Box 985 1 000 AZ Amsterdam The Netherlands Telephone: +31 88 659 5213 Email: investor.relations@ahold.com Visiting address Ahold Corporate Center Piet Heinkade 167-1 73 1019 GM Amsterdam The Netherlands ADR information Citibank Shareholder Services P.O. Box 43077 Providence, Rhode Island 02940-3077 USA Telephone: +1 800 649 4134 (toll free) Telephone: +1 781 585 4555 (outside the United States) Fax: +1 201 324 3284 Email: Citibank@shareholder-online.com □7 www.citi.com/dr Our strategy Our performance Governan Investors

Jaarverslagen | 2012 | | pagina 158