5% to 7% potential, we remain excited about the success of the brand repositioning work at Food Lion and the corresponding sales uplift we are see ing there. And of course there is the promising roll out of Bottom Dollar Food which we believe is a winning store format, responsive to the cus tomer needs. There are some challenges waiting for us, but also a number of real oppor tunities. DELHAIZE GROUP ANNUAL REPORT '11 7 Last year Delhaize Group acquired Delta Maxi. Will external growth contribute to your growth aspirations? POB: We are very proud of this transaction. It was the first large deal we have done in almost a decade and its strategic rationale is very compelling. The importance of this transaction cannot be underestimated. For Delhaize Group this was a major step in rebalancing the port folio towards a stronger growth profile. More importantly the acquisition makes us a strong regional player with significant economies of scale and a perfect geographic fit with our exist ing businesses in Romania and Greece. We have some work to do to get Maxi to full poten tial but we are very pleased with the progress and as I said, the strategic rationale is indeed compelling. In terms of future acquisitions, if we can identify companies that will deliver profit able growth and drive shareholder value then we will pursue such opportunities. The increased presence in Europe seems to call for some structural or organizational changes? POB: Based on our successful experience with establishing Delhaize America, we announced in late 2011 that we would also create a Delhaize Europe structure designed to deliver similar benefits. The various teams started to work on, for instance, the creation of a common IT platform for the European operations and other support functions, and where it makes sense, indirect procurement,... Simply put, we are identifying the best practices that already exist today in the different operational banners, we bring them together and implement them on a higher operational level. What about sustainability? In times of crisis some companies are tempted to sacrifice their budgets for this element. POB: We maintain our belief that operating as a sustainable company is not only an obligation we have to our customers and the communities in which we operate, but it is also good busi ness, a differentiating element and therefore good for our shareholders. So, even in chal lenging times like these, we see no reason to question our commitment to sustainability and in fact, we anticipate stepping up our efforts. What are the challenges for 2012? POB: Given the macro outlook for 2012, it is unlikely that we will receive much benefit from the economic environment. So there are indeed some challenges waiting for us, but also a num ber of real opportunities. Clearly we have to stay focused on the ongoing repositioning work at Food Lion. The U.S. and Belgium, our two largest markets by revenue, will remain very competitive and so we need to stay true to our identity and stay in touch with our customers. A big challenge for all of us in the industry will be to identify and pursue attrac tive and profitable growth opportunities whether they are organic or through acquisitions. To meet these challenges we will rely on our exist ing associates, but attracting and retaining top talent will also be important. We will continue to transform Delhaize Group into an efficiently integrated global food retailer while maintaining a strong local identity in the markets in which we operate. I think that if we can meet the challenges and deliver on the opportunities I described, then that goal will become reality and I am certain that in this process we will drive shareholder value. Thank you, Pierre-Olivier. Would you like to share any final thoughts? POB: We expect 2012 to be another challeng ing year for all of us, suppliers, competitors and ultimately our customers. On some level that concerns me and gives me pause for thought. But the truth is, I believe in the framework of the New Game Plan and in what we stand for as a company. I am convinced that we are making the right decisions and investments. And ulti mately I have a great deal of faith in my Board of Directors, my colleagues and our associates. Together, we remain committed to delivering the best of Delhaize for life. if) i|| top line growth annually from 2014.

Jaarverslagen | 2011 | | pagina 9