29 Netherlands albert. continued The Gall Gall Gall Gall albert.nl Ahold Annual Report 2011 Groupata glance Performance Governance Financials Investors Performance by segment continued Established: 1884 Joined Ahold: 1989 Brands: Gall Gall Market area: The Netherlands, in Europe Store formats: Wine and liquor stores and online shopping Own brands include: Gall Gall Gall Gall is the leading wine and liquor retailer in the Netherlands. At the end of 2011, Gall Gall operated 554 stores, an increase of 6 over the previous year. During 2011the company remodeled, relocated or expanded 42 stores. In 2011, Gall Gall ran several successful promotional campaigns focused on value and continued to grow sales. During the year, Gall Gall was voted one of the most customer-friendly companies in the Netherlands. The company also launched a new own-brand line containing a full range of more than 40 products, from wine and port to whiskey and gin, at competitive prices. During the year, Gall Gall continued the roll-out of its new store format. More about Gall Gall online: www.gall.nl Established: 1987: start of home delivery services; 2001rebranded to albert.nl Joined Ahold: albert.nl was established by Ahold Brands: albert.nl Market area: The Netherlands, in Europe Store formats: Online daily needs ordering and delivery The online delivery service of Albert Heijn, Etos, and Gall Gall is the largest online daily needs service in the Netherlands. It offers products from all three retail brands for delivery right into customers' kitchens. Albert.nl serves a region in which over 60 percent of the Dutch population lives. 2011 was another year of strong sales growth for the company. During the year, albert.nl also made nearly all 430 sustainable products from Albert Heijn's AH puur&eerlijk (responsible choice) range available online. The albert.nl brand celebrated its 10th anniversary in 2011. More about albert.nl online: www.albert.nl

Jaarverslagen | 2011 | | pagina 72