2
40
69
142
1
Contents
4.8%
Group at a glance
Performance
€30.3 billion
Governance
Financials
Investors
142
143
144
145
146
147
Ahold
Annual Report 2011
Dick Boer 1
Chief Executive Officer
Watch the CEO online:
www.201 lyearreview.
ahold.com
Our brands
Group highlights
Message from our CEO
Our vision and values
Our strategy
Our portfolio
Organizational structure
Net sales
Underlying retail
operating margin
Group performance
17
Performance by segment
27
Non-GAAP measures
38
How we manage risk
40
Our leadership
48
Corporate governance
51
Supervisory Board report
58
Remuneration
64
Declarations
68
Financial statements 69
Consolidated income statement 70
Consolidated statement of
comprehensive income 71
Consolidated balance sheet 72
Consolidated statement of changes
in equity 73
Consolidated statement
of cash flows 74
Notes to the consolidated financial
statements 75
Parent company financial statements 132
Notes to the parent company
financial statements 133
Other information 139
Independent auditor's report 139
Distribution of profit 140
Subsequent events 140
Annual information update 141
Share capital
Share performance
Dividend
Five-year overview
Contact information
Cautionary notice
Were
reshaping
retail...
Desktop iPad version:
www.2011yearreview.ahold.com
Mobile version:
www.2011yearreview.ahold.mobi
