16 Organizational structure Ahold Annual Report 2011 Group at a glance Performance Governance Financials Investors We operate our businesses from two continental platforms, Ahold Europe and Ahold USA, each led by a Chief Operating Officer (COO) reporting to Ahold's CEO. This structure helps us to balance local, continental, and global needs and to leverage continental scale and talent effectively. Ahold Europe comprises Albert Heijn in the Netherlands and Belgium; Etos, Gall Gall, and albert.nl in the Netherlands; and Albert Hypernova in the Czech Republic and Slovakia. In Europe, each of these operating companies has a general manager reporting to the COO of Ahold Europe. Ahold USA is organized into four retail divisions: Giant Carlisle, Giant Landover, Stop Shop New England, and Stop Shop New York Metro. Each of these has a division president reporting to Ahold USA's Executive Vice President of Operations, who in turn reports to the COO of Ahold USA. The Peapod online business is also part of Ahold USA. We also hold a 60 percent interest in ICA AB (ICA), and a 49 percent interest in JMR - Gestao de Empresas de Retalho, SGPS. S.A. (JMR). Corporate Center Ahold's international headquarters are based in Amsterdam, the Netherlands. The Corporate Center is responsible for Group strategy and functions that support the business, including the strategy office, finance, internal audit, legal, compliance, insurance, human resources, communications, corporate responsibility, mergers acquisitions, and information management. We also have Corporate Center offices located in the United States and Switzerland. Ahofd Europe Ahold USA AXKfl Haijn Etoo Gat&Gal alien rt ADflTtf H-.ismva Stop A Shop New Errand Stop A Shop New Ver k Motto Gianl Lantiwer Giant Cartete Peapod Joffil wKurcs

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