Five-year overview Ahold Annual Report 2011 Groupata glance Performance Governance Financials Results, cash flow and other information million, except per share data 2011 2010 2009 2008 2007 Net sales 30,271 29,530 27,925 25,648 24,824 Net sales growth at constant exchange rates1 5.5% 4.4% 3.9% 6.9% 6.6% Operating income 1,347 1,336 1,297 1,202 1,071 Underlying retail operating margin 4.8% 4.9% 5.1% 5.1% 4.9% Net interest expense (225) (270) (289) (233) (293) Income (loss) from continuing operations 1,032 863 972 887 779 Income (loss) from discontinued operations (15) (10) (78) 195 2,167 Net income 1,017 853 894 1,082 2,946 Net income per common share (basic) 0.92 0.73 0.76 0.92 2.03 Net income per common share (diluted) 0.89 0.72 0.74 0.90 2.01 Income per common share from continuing operations (basic) 0.93 0.74 0.82 0.76 0.54 Income per common share from continuing operations (diluted) 0.90 0.73 0.81 0.74 0.53 Dividend per common share 0.40 0.29 0.23 0.18 0.16 Free cash flow2 965 1,112 948 638 633 Net cash from operating, investing, and financing activities (226) (157) (169) (445) 1,487 Capital expenditures (including acquisitions)3 881 1,117 788 1,094 807 Capital expenditures as of net sales 2.9% 3.8% 2.8% 4.3% 3.3% Average exchange rate per 0.7189 0.7555 0.7194 0.6828 0.7307 1 Net sales growth in 2010 and 2009 is adjusted for the impact of week 53 in 2009. 2 Includes the settlement of the securities class action €284 million in 2007. 3 The amounts represent additions to property, plant and equipment, investment property, and intangible assets. The amounts include assets acquired through business combinations and exclude discontinued operations. Balance sheet and other information million January 1 2012 January 2, 2011 January 3, 2010 December 28, 2008 December 30, 2007 Equity1 5,877 5,910 5,440 4,687 3,897 Gross debt 3,680 3,561 3,700 4,241 5,379 Cash, cash equivalents, and short-term deposits 2,592 2,824 2,983 2,863 3,263 Net debt 1,088 737 717 1,378 2,116 Total assets 14,980 14,725 13,933 13,603 13,953 Number of stores 3,008 2,970 2,909 2,897 3,225 Number of employees (in thousand FTEs)2 121 128 118 119 119 Number of employees (in thousands headcount)3 218 213 206 203 197 Common shares outstanding (in millions)1 1,060 1,145 1,181 1,177 1,172 Share price at Euronext 10.41 9.88 9.26 8.83 9.47 Market capitalization1 11,033 11,314 10,938 10,390 11,098 Year-end exchange rate per 0.7724 0.7474 0.6980 0.7111 0.6795 1 In 2011 €837 million was returned to shareholders through a share buyback (in 2010: €386 million). In 2007, €4 billion was returned to shareholders through a capital repayment and share buyback. 2 Number of employees (in thousand FTEs) as of January 2, 2011 includes an increase of 6 thousand full-time employees in order to correct the number disclosed in Ahold's 2010 Annual Report. 3 Number of employees (headcount) in 2007 has been adjusted from numbers previously reported to include discontinued operations.

Jaarverslagen | 2011 | | pagina 51