€30.3 billion 4.8% €1.3 billion Group highlights In 2011, we made solid progress with our strategy for sustainable profitable growth. We also embarked on our new strategy to reshape retail at Ahold and accelerate our company's growth. Highlights include: per common share Ahold Group Net sales Performance by segment Ahold Annual Report 2011 Group at a glance Performance Governance Financials Investors +5.5% at constant exchange rates Underlying retail operating margin Operating income Up €11 million or 0.8% from 2010 Proposed dividend €0.40 +38% compared to last year's dividend Net sales million) Contribution by segment 2011 Growth1 Ahold USA 18,026 6.6% I The Netherlands 10,506 4.2% Other Europe 1,739 2.4% Total 30,271 5.5% 1 At constant exchange rates. Underlying retail operating income million) 2011 Underlying margin Ahold USA 769 4.3% I The Netherlands 666 6.3% Other Europe 20 1.2% Total 1,455 4.8% Contribution by segment

Jaarverslagen | 2011 | | pagina 104