albert. The Netherlands continued Gall Gall Gall Gall albert.nl Ahold Annual Report 2010 Group at a glance Performance Governance Fi nancials Performance by segment continued Investors Established: 1884 Joined Ahold: 1989 Brands: Gall Gall Market area: The Netherlands, in Europe Store formats: Wine and liquor stores and online shopping Own brands include: Gall Gall huiswijn (range of selected own-brand wines) Gall Gall is the leading wine and liquor retailer in the Netherlands. At the end of 2010, Gall Gall operated 548 stores, an increase of nine over the previous year. The company remodeled its 100th store into its new wine and liquor format and continued to roll out small liquor stores adjacent to Albert Heijn supermarkets under the format, "Gall Gall gemak" (Gall Gall convenience). To inspire and attract customers, Gall Gall introduced a new gift concept that offers wines in festive packaging and developed special events, including a contest for wine enthusiasts. It also continued its successful Wild Wine Days ("Wilde Wijn Dagen") promotional campaign, offering customers great deals on wine. More about Gall Gall online: www.gall.nl Established: 2001 Joined Ahold: albert.nl was established by Ahold Brands: albert.nl, Albert Market area: The Netherlands, in Europe Store formats: Online grocery ordering and delivery The online delivery service of Albert Heijn, Etos, and Gall Gall is the largest online grocery service in the Netherlands. It offers products from all three brands for delivery right into customers' kitchens. 2010 was another year of sales growth for the company, driven by an increased average order size. More about albert.nl online: www.albert.nl

Jaarverslagen | 2010 | | pagina 53