Performance by segment - continued
Highlights of the year
Performance o www.ahold.com/reports2009
The following table contains operational information including net sales and operating
income for Stop Shop/Giant-Landover in 2009 and 2008:
(in millions except percentages and employees) 2009 2008
Net sales in
Net sales in
12,839
17,867
11,666
17,074
Change in identical sales (excluding gasoline sales): Stop Shop 2.2%
Giant-Landover 2.6%
Change in comparable sales (excluding gasoline sales): Stop Shop 2.7%
Giant-Landover 3.0%
2.1%
(0.5)%
2.4%
(0.3)%
Operating income in
Operating income in
625
869
485
701
Operating income as a percentage of net sales
Underlying operating income as a percentage of net sales
4.9%
5.0%
4.1%
4.3%
Number of employees at year-end (headcount)
Number of employees at year-end (FTE)
85,539
61,090
84,664
59,860
Sales area (in thousands of square meters)
2,102
2,086
Sales million)
Ahold (total group)
Stop Shop/Giant-Landover
Retail operating income million)
Ahold (total group)
Stop Shop/Giant-Landover
Net sales
Net sales increased 4.6 percent in 2009 to $17.9 billion, or 2.6 percent when adjusted
for the additional week in 2009. The increase was due to identical sales growth as both
banners succeeded in selling more products and attracting more customers to their stores.
Both banners grew market share.
Stop Shop's identical sales, excluding gasoline, increased 2.2 percent in 2009, despite
a decline in prices in some food categories. For the full year, Giant-Landover's identical
store sales growth, excluding gasoline, was 2.6 percent. The figures reflect the success
of the Value Improvement Program, the Value Launch in 2009 and Project Refresh,
the three-year program to remodel the majority of Giant-Landover's stores. During 2009,
Giant-Landover increased the number of store gasoline facilities by five to seven.
Operating income
In 2009, operating income increased $168 million, or 24 percent, to $869 million.
The increase was largely due to the continuing success of value repositioning and
improved cost efficiencies. The operating income included a $28 million release
of insurance provisions, a non-recurring rent charge of $15 million and one-off net
charges related to pensions of $6 million. Additionally, results included impairments
of $22 million, as discussed in Results from operations in this Annual Report.
Store portfolio development
January 3, December 28,
2010 2008
Number of stores
Stop Shop
381
381
Giant-Landover
180
182
Stop Shop/Giant-Landover
561
563
Announced the reorganization
of Ahold USA into four
geographic divisions under one
retail executive leadership team
Launched a new value initiative
to further increase revenue and
profitability
Relaunched customer loyalty
card programs with significant
new benefits
Named winner of Supermarket
News' Retail Excellence Award
2009
Giant-Landover continued
Project Refresh completing 34
store remodels, bringing the
total to 65 out of approximately
100 stores planned as part of
the program
Peapod celebrated its 20th
anniversary and expanded its
delivery service to two new
states, Indiana and New
Hampshire
Ahold Annual Report 2009 23
