o www.ahoid.com/reports2009 Group performance - continued - - Performance Operating income In 2009, operating income was €1.3 biiiion, up €95 million or 7.9 percent compared to 2008. Higher operating profits were primarily driven by significantly improved results at Stop Shop/Giant-Landover following the completion of the Value Improvement Program (including rebranding) during 2008 and lower Corporate Center costs. Underlying retail operating income (which excludes impairments, gains and losses on the sale of assets and restructuring and related charges) was €1.4 billion, or 5.1 percent of net sales, consistent with our mid-term target of 5 percent. You can read more about our operating companies' results under Performance by segment. Impairments, gains and losses on the sale of assets and restructuring and related charges are listed below. Corporate Center costs were €63 million, down almost 31 percent compared to 2008, positively impacted by results from our self-insurance activities. A one-off loss related to our takeover of certain insurance liabilities was more than offset by lower provisions to cover future insurance claims as a result of improved loss development and higher interest rates. The net positive impact of our self-insurance activities on Corporate Center costs was €11 million (2008: negative impact of €8 million). Core Corporate Center costs (as defined in Non-GAAP financial measures) were €76 million, down €10 million compared to 2008 as a result of lower costs related to management incentive plans and continued effective cost control. Impairment of assets Ahold recorded the following impairments and reversals of impairments of assets in 2009 and 2008: 2009 2008 million million Stop Shop/Giant-Landover (16) (10) Giant-Carlisle Albert Heijn (6) (4) Albert/Hypernova (17) 1 Total Retail (39) (13) Corporate Center - - Total (39) (13) In 2009, impairments at Stop Shop/Giant-Landover were related to real estate and the closing of a number of in-store Starbucks locations. At Albert/Hypernova, impairments were due to store closures and underperforming stores. In 2008, the majority of impairments related to store closures at Stop Shop/Giant-Landover, primarily as part of the operating company's network rationalization program. Operating income million) 09 1,297 4.9%* 08 1,202 5.0%* 07 1,071 4.9%* 06 992 4.8%* 05 81 4.7%* *Retail operating margin. Retail operating income of group total) million, Albert Heijr 09 08 654 647 48.1% 50.0% Albert/Hypernova 09 08 (76) 1 (5.6)% 0.1% Stop Shop/Giant-Landover 09 08 625 485 46.0% 37.5% Giant-Carlisle 09 08 157 16C 11.5% 12.4% Ahold Annual Report 2009 13

Jaarverslagen | 2009 | | pagina 37