o www.ahold.com/reports2009
m
Our strategy - continued
Financial targets
Corporate responsibility
Customers
society
Our people
Group at a glance
Our mid-term financial targets are to achieve a sustainable net sales growth of 5 percent
(mainly from identical sales growth) and a sustainable retail operating margin of 5 percent,
while maintaining an investment grade credit rating.
Corporate responsibility is fully integrated into our day-to-day operations. Our corporate
responsibility activities are organized around four main themes - healthy living, sustainable
trade, climate action and community engagement. These are the areas most relevant
to our business and where we can make a positive impact. We balance the interests of
people, planet and profit to ensure our business is responsible, sustainable and profitable.
Our corporate responsibility strategy, goals and targets are set globally by the Ahold
Corporate Executive Board and implemented locally.
In 2009, we further strengthened the way we monitor and measure our progress in
corporate responsibility. This year we have, for the first time, commissioned a third-party
review of our corporate responsibility report. Our reporting approach is based on the
standards developed by the Global Reporting Initiative (GRI).
To find out more about our corporate responsibility strategy, activities and performance,
see our 2009 Corporate Responsibility Report.
-o
n>
3
a>
O
o
-£ DUO
C
TO
0) .2
X
O
£u"
Ahold Annual Report 2009 10
