11
Financial targets
Corporate responsibility
Ahold
Annual Report 2010
Group at a glance
Performance
Governance
Fi nancials
Our strategy continued
Investors
Our mid-term financial targets are to achieve a sustainable net sales growth of five percent
(mainly from identical sales growth) and a sustainable underlying retail operating margin of five
percent, while maintaining an investment grade credit rating.
Acting responsibly is central to our business. We play a day-to-day role in the lives of millions of
people. Our corporate responsibility strategy focuses on issues that are closely related to our
business and where we can make a difference. This strategy, and our corporate responsibility
goals and targets, are set globally by the Ahold Corporate Executive Board and implemented
locally.
In 2010, we set a series of clear, measurable targets for each of our priority areas between now
and 2015: healthy living, sustainable trade, climate action, community engagement, and our
people. We take our commitments seriously and are ambitious in our targets. We want to be the
responsible retailer.
To find out more about our corporate responsibility strategy, activities, and performance, see our
2010 Corporate Responsibility Report. Our reporting approach continues to be based on the
standards developed by the Global Reporting Initiative (GRI).
To find out more about our CR Report:
http://crreport2010.ahold.com
