Internal control Ahold's internal controls are designed to provide reasonable assurance that the Company's objectives are achieved. Ahold takes a structured and consistent approach to internal control by aligning strategy, charters, policies, manuals, procedures, instructions, guidelines and processes and people and technology, for the purpose of identifying, evaluating and managing the uncertainties that the Company faces. Ahold business control framework For this purpose, the Company has developed the Ahold Business Control Framework ("ABC Framework") to encompass its standards. The ABC Framework was implemented at the Corporate Center. Going forward, the ABC Framework will be implemented at the Company's U.S. and European continental organizations as appropriate, to enhance their existing local internal control frameworks. The ABC Framework is based on the recommendations of the Committee of Sponsoring Organizations of the Treadway Commission: Internal Control - Integrated Framework ("COSO Framework"). The goal of these recommendations is to provide a reasonable level of assurance concerning internal control. Monitoring Ahold uses a comprehensive business planning and performance review process to monitor its performance. This consists of a coherent set of instruments, which cover adoption of strategy, budgeting and reporting of current and projected results. Business performance is assessed with respect to both financial and non-financial targets. Ahold operates a group-wide certification process designed in response to the internal control requirements of the Sarbanes-Oxley Act and the Dutch Corporate Governance Code. The certification process is designed to provide Ahold's Disclosure and Compliance Committee with quarterly confirmation by means of a letter of representation from subsidiary management that compliance has been maintained with, among others, Ahold's Global Code of Professional Conduct and Ethics, fraud prevention and detection procedures, accounting and internal control standards and disclosure requirements. Management is responsible for managing risks associated with business activities and for compliance with relevant local laws and regulations, following normal reporting lines to senior management. Authority limits for operating company management have been established. This system establishes a line of authority for management to obtain approval for certain decisions and provides appropriate information to senior management. The Disclosure and Compliance Committee assists the Company's CEO and CFO in fulfilling their responsibilities to ensure that Ahold makes timely and accurate disclosures. The Disclosure and Compliance Committee meets, reviews, discusses and reports quarterly on disclosure related issues. The objective is to ensure that all disclosures made by Ahold are accurate, complete, timely and fairly present the financial condition and the results of operations in all material aspects. Internal Audit at Ahold helps ensure that the integrity and effectiveness of Ahold's system of control is maintained and continuously improved through regular risk-based, objective, independent and critical evaluations. Internal Audit monitors the internal controls of Ahold to provide the Corporate Executive Board and the Supervisory Board, through its Audit Committee, with reasonable assurance on the reliability of financial reporting, compliance with relevant laws and regulations, safeguarding of resources and effectiveness and efficiency of operations. Also, Internal Audit monitors the effectiveness of associated corrective actions, through follow-up on specific previous audit reports and review of the effectiveness of monitoring instruments. Disclosure controls and procedures Disclosure controls and procedures are those designed to ensure that information required to be disclosed in the Company's reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms. Disclosure controls and procedures are also designed to ensure that the information is accumulated and communicated to management, including the Company's CEO and CFO, as appropriate, to allow timely decisions regarding required disclosure. Disclosure controls and procedures can provide only reasonable, rather than absolute, assurance of achieving the desired control objectives. Ahold Annual Report 2006 29

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