5. Implementing company-wide EUR 500 million cost reduction program To support its value repositioning programs, Ahold is reducing operating costs by EUR 500 million by the end of 2009. It is achieving these cost reductions by focusing on simplification and efficiency across all of the retail businesses, including store operations, shrink, logistics, energy usage and local overhead. Ahold is also taking a more disciplined and rigorous approach to dealing with underperforming stores. Due to the nature of these plans, the savings will accelerate over time. 6. Supplementing growth with additional store openings and targeted fill-in expansions Ahold will continue to reach new customers in areas where the Company can achieve an attractive return. It will open stores with new format concepts and upgrade existing stores. Ahold will also continue to look at targeted fill-in acquisitions to provide the Company with opportunities to reach new customers. III. Leveraging organizational structure Ahold's difference is its people and the way that they work together. The Company will develop and attract the best people in the food retail industry, equipped with and empowered by a common set of core values, operating principles and capabilities. The most effective structure to execute the Company's strategy is one that balances local, continental and global decision-making. Ahold's new organizational approach is designed to facilitate this while adding strong management focus on and accountability for the execution of its plans. The backbone of Ahold's competitive strength has been and will continue to be its consumer-focused local organizations. In the near term, Ahold believes that it has an unrealized opportunity to leverage its continental capabilities and scale more effectively in support of the Company's local organizations. Ahold's global scale provides it with immediate opportunities to transfer knowledge and expertise across the continents, to leverage core corporate activities, and to attract, develop and energize talent and capabilities across all of its markets. 1. Reorganizing into two continentally-based organizations In order to improve its customer-focus while also driving company-wide initiatives across all of its banners, Ahold is reorganizing its arena structure into two continental platforms, based in the United States and Europe. Continental teams are responsible for the oversight of local operating companies, as well as the implementation of company-wide growth initiatives. 2. Appointment of European Chief Operating Officer and U.S. Chief Operating Officer Two Chief Operating Officers have been appointed, both reporting to Ahold President and CEO Anders Moberg, to lead the continental teams. They are responsible for the direct oversight of local banners and also responsible for identifying and implementing synergies among its businesses. In addition, Ahold has put company-wide oversight of retail marketing strategies in the hands of the European COO. 3. Reduction of Corporate Center costs by 50 percent Ahold is streamlining its Corporate Center, reducing core costs by 50 percent by the end of 2008. The savings are being achieved by staff reductions and substantial cuts in discretionary spend. The core costs in 2005 were EUR 189 million. The core responsibilities of the Corporate Center in the future will include Corporate Finance, Corporate Strategy, Internal Audit, Legal, Human Resources, Information Management and Communications. In addition, Ahold's General Merchandise initiatives, which are highly dependent on global sourcing, are continuing to be coordinated centrally by the Corporate Center. Certain Corporate Center activities where Ahold sees the most opportunity to leverage continental capabilities and scale will now be performed at the continental level. Other Corporate Center costs that have been incurred directly in support of the operating companies will be reviewed, and charged directly to the respective operations. IV. Financial targets As part of its new plans, Ahold is reaffirming its primary targets. However, based on its repositioning experience at Albert Heijn and ICA, Ahold anticipates that margins and sales growth will initially decline before recovering. In addition, there will be non-recurring gains and losses related to the disposal and repositioning of companies. Net sales growth: Ahold reaffirms its target to achieve a sustainable retail net sales growth of 5 percent. Following the implementation of the Company's repositioning plans, Ahold expects that this net sales growth will come mainly from identical sales growth. Return on net sales: Ahold reaffirms its target to achieve a sustainable retail operating margin of 5 percent on average for the retained retail banners. Investment grade: Ahold reaffirms its target to achieve investment grade. This reorganization is creating the foundation for further expansion and is facilitating integration. Ahold Annual Report 2006 9

Jaarverslagen | 2006 | | pagina 22