Letter to shareholders Anders Moberg, President and Chief Executive Officer Dear Shareholder, Welcome to our Annual Report for 2006. This year was particularly significant for Ahold. We turned the page on the recovery stage of our company and, following an in-depth review of our retail operations, published our plans for achieving sustainable growth for the future. One of the most important steps we are taking is the intended divestment of U.S. Foodservice based on our decision to return to Ahold's roots with an exclusive focus on food retail. We are proud of what we have been able to achieve with U.S. Foodservice and are confident that we have positioned the company for a bright and profitable future outside our Group. Proceeds from the sale of U.S. Foodservice and the other planned divestments will be used primarily for a return to shareholders and to reduce debt. We also reaffirmed Group financial targets, which are to achieve sustainable 5 percent retail net sales growth, mainly through growth in identical sales, and a sustainable 5 percent retail operating margin. Our target remains to achieve investment grade. Our new retail strategy entails many important changes for Ahold. We are building our banners into powerful consumer brands, refocusing our portfolio, and restructuring the company into two continental platforms to leverage our local knowledge and gain the advantages of scale. We are reducing operating costs across the company by an additional 500 million euros as well as implementing 50 percent cost savings at our Corporate Center, formerly our Group Support Office. You can read more about our plans in the Strategy section of this Annual Report, which starts on page 7. Changes like these require a strong team, and I am delighted to have appointed Dick Boer and Lawrence Benjamin to head our two continental platforms. Their skills in transforming businesses will be extremely valuable as we work to strengthen our local brands and transfer knowledge globally to achieve valuable synergies. There were a number of other significant developments over the last year. We put in place new leadership in three of Ahold's operating companies. Jose Alvarez was appointed President and CEO of Stop Shop/Giant-Landover. His leadership has been key in the implementation of our Value Improvement Program there, which builds upon our successful repositioning programs at Albert Heijn and ICA. We named Johan Boeijenga to head up the business in Central Europe. Johan is leading the transformation of our Albert and Hypernova banners, focusing this year on operational excellence. Another important appointment was that of Carl Schlicker to lead Giant-Carlisle/Tops. He is building on the work begun by the team of Tony Schiano, who retired in 2007 after a career with Ahold companies spanning 30 years. We have also made some important new acquisitions in attractive locations to enhance the business in our Giant- Carlisle, Albert Heijn and Schuitema market areas in the past year. These companies effectively rebranded the acquired stores and reopened them in time for the important holiday shopping season. We still face many challenges. Consumer trends are evolving at an increasingly rapid pace and the competition is fiercer than ever, with hard discounters having an ever more significant impact on the competitive landscape. All of our companies operate in highly competitive markets. But we are up to the challenges ahead. Our knowledge of local markets and consumers, our experienced people, and great store locations, give us a strong competitive position. Today, after three years of hard work by people across the company who have invested their passion and commitment to rebuild its foundations, Ahold can now confidently look ahead to opportunities to grow and prosper. On behalf of the Corporate Executive Board, Anders Moberg President and Chief Executive Officer Amsterdam, the Netherlands, March 21, 2007 Ahold Annual Report 2006 3

Jaarverslagen | 2006 | | pagina 116