Management's discussion analysis (52 1 weeks) 1 The increase in net sales for the arena was largely attributable to the strong increase in sales volume as a result of an increased number of transactions at Albert Heijn. The increase occurred despite the additional week in 2004. Excluding week 53 of 2004, the arena's net sales in 2005 increased by 4.6% to EUR 6.6 billion compared to 2004. The increase in the arena's net sales in 2005 was primarily driven by the success of Albert Heijn's value repositioning program, its strong promotional activities and increases in its total sales area in 2005, partly offset by lower prices. Net sales at the arena's Internet retail company, Albert, increased by 26.6% in 2005. Excluding week 53 of 2004, Albert's net sales increased by 28.1%. The arena closed four Albert Heijn stores in 2005. At the end of 2004, 12 convenience stores at gas stations were closed due to the expiration of the arena's contract with ESSO. The increases in identical and comparable sales at Albert Heijn in 2005 compared to 2004 were primarily driven by the value repositioning program and strong promotional activities. Albert Heijn had substantially higher net sales due to an increased number of transactions, while net sales per transaction slightly decreased as a result of the continuing food price deflation in the Dutch food retail market. In 2005, Albert Heijn continued its value repositioning program for its private label products, which resulted in an increase of net sales of such products. The market share of Albert Heijn increased to 26.4% compared to 25.3% in 2004. Net sales at Etos decreased by 3.5% to EUR 341 million in 2005. Excluding week 53 of 2004, net sales at Etos in 2005 decreased by 1.2% compared to 2004 mainly as result of lower prices and fierce competition. During the second part of 2005 Etos began to implement a renewed commercial strategy focused on competitive pricing and at the same time strengthening quality and service. The first positive effects of the strategy were seen during the 2005 holiday season. In 2006, Albert Heijn expects to continue the value repositioning program, to focus on adding new stores, to make bulk shopping, which is targeted at families with children, more attractive and to add next generation store prototypes. Operating income The following table sets forth information relating to operating income for the Albert Heijn Arena in 2005 and 2004: 2005 2004 In millions, except percentages Change (53 weeks) Net sales in EUR 6,585 2.6 6,418 Operating income in EUR 288 (9.1) 317 Operating income as a percentage of net sales 4.4% 4.9% Change in gross profit margin (0.9) Change in operating expenses as a percentage of net sales 0.4 Operating income for the arena decreased in 2005 compared to 2004 primarily as a result of higher pension and other retirement costs, which increased by EUR 34 million compared to 2004, mainly due to pension plan amendments, changes in the key assumptions used to calculate benefit obligations and net periodic benefit costs, as well as new agreements with labor unions. The arena's operating income in 2005 compared to 2004 was negatively impacted by the additional week in 2004. The arena's operating income in 2005 was positively impacted by lower non-current asset impairment losses which decreased by EUR 12 million compared to 2004, partly offset by lower gains of EUR 3 million on the sale of real estate compared to 2004. Albert Heijn's ongoing value repositioning program combined with strong promotional activities resulted in fierce price competition in the Dutch food retail market and put pressure on gross profit margins, which decreased in 2005 compared to 2004. The ongoing cost reduction program at Albert Heijn is focused on lowering logistic and transportation expenses, other variable store expenses and administrative expenses as a percentage of net sales. As a result of these cost reductions and efficiency improvements, as well as the favorable impact of the increase in net sales, operating expenses as a percentage of net sales were lower in 2005 compared to 2004. Operating income at Etos was lower in 2005 compared to 2004, primarily as a result of lower net sales, lower prices and the start-up costs for its new commercial strategy initiated in the second half of 2005. Albert Heijn expects to continue its cost reduction program in 2006 and to focus on efficiency and optimization programs at the store level and throughout the supply chain. 70

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