Operating and Financial Review and Prospects 66 Ahold Annual Report 2003 Operating and Financial Review and Prospects In the third quarter of 2003, we completed the divestment of our operations in Malaysia and Indonesia. For additional information on these divestments, please see "Strategy - Restoring our Financial Health." The results of our operations in Malaysia and Indonesia are included in the Asia Pacific retail trade segment's results until the date of their respective divestment. We completed the divestment of our Thailand operations in March 2004. With the completion of this divestment, we have completed our withdrawal from Asia Pacific. 2003 Net sales in the Asia Pacific retail trade segment in 2003 amounted to EUR 364 million, a decrease of 20.5% compared to 2002. This decrease was primarily due to the disposal of our operations in Malaysia and Indonesia completed in September 2003 and a decline in net sales in Thailand due to a currency exchange rate impact of a lower exchange rate of the Thai Baht compared to the Euro. Excluding the impact of currency exchange rates, net sales in our Thailand operations would have increased by EUR 21 million, or 7.1%, in 2003 compared to net sales in 2002, primarily as a result of full-year sales of new stores, partially offset by the closing of unprofitable stores. The operating loss in the Asia Pacific retail trade segment in 2003 amounted to EUR 62 million, an increase of 87.9% compared to 2002. The increase in operating loss was primarily due to a loss on divestments of EUR 45 million related to the divestment of our Malaysian operations in 2003. For additional information about this loss on divestments, please see "Significant Factors Affecting Results of Operations in 2003 and 2002 - Impact of Divestments."The increase in operating loss in 2003 compared to 2002 was partially offset by the divestments of our Malaysian and Indonesian operations, both of which reported operating losses in 2003, as well as by the performance improvement in Thailand. 2002 Net sales in the Asia Pacific retail trade segment increased by EUR 58 million, or 14.6%, to EUR 458 million in 2002 compared to 2001. Economic developments differed among countries in the Asia Pacific retail trade segment, but, overall, development was positive compared to the prior year. The net sales growth in the Asia Pacific retail trade segment came primarily from Thailand, which started wholesale activities in the second half of 2001. Retail activities in Thailand, which constituted approximately 73% of our retail sales in the Asia Pacific segment in 2002, experienced stagnation in terms of net sales caused by strong competition in the Bangkok area. Net sales in Thailand increased by EUR 51 million, or 18.0%, to EUR 336 million in 2002 compared to 2001. In 2002, net sales in Malaysia decreased. Results in Malaysia were affected by the closure of unprofitable stores. Our Indonesian operations experienced strong net sales growth due to new store openings and net sales growth at identical stores, but due to the relatively small size of these operations, they only had a limited impact on our results. Operating loss in the Asia Pacific retail trade segment increased by EUR 13 million, or 65%, to EUR 33 million in 2002 compared to 2001. Gross profit, as a percentage of net sales, decreased in 2002 compared to 2001, primarily due to the launch of wholesale activities in Thailand. In addition, gross profit was negatively affected by lowered prices in response to competitive pressures in the region. Operating expenses increased due to impairment charges with respect to other long- lived assets in Thailand, Malaysia and Indonesia in the aggregate amount of EUR 6 million. In Malaysia, we experienced operating losses as a result of high operating expenses, largely due to high labor costs and high real estate costs. Additionally, we incurred costs in Malaysia relating to the closure of unprofitable stores and the cost of integrating acquisitions completed in prior years. In Thailand, operating expenses were affected by start-up costs relating to the opening of wholesale activities. Indonesian operating expenses were affected by miscellaneous losses on USD-denominated loans and by a provision for retirement benefits. Foodservice Foodservice: U.S. 2003 Our foodservice segment in the U.S. is comprised entirely of USF. Net sales at USF decreased by EUR 2.7 billion, or 14.7%, to EUR 15.8 billion in 2003 compared to 2002. Excluding the impact of currency exchange rates, net sales at USF would have increased by EUR 325 million, or 2.1%, in 2003 compared to 2002. The acquisitions of Allen Foods and the acquisition of certain assets of Lady Baltimore, which were consolidated during the fourth quarter of 2002, contributed more than half of this net sales growth. The growth in net sales, excluding the impact of currency exchange rates, was also partly due to the increase in food price inflation. Net sales in 2003 were negatively affected by a decline in chain sales as a result of the loss of certain chain accounts. Chain sales are typically sales to larger, multi-unit restaurant, healthcare and catering companies. Net sales were lower in the first quarter of 2003 than net sales in each of the subsequent quarters of 2003. Operating loss at USF in 2003 amounted to EUR 200 million compared to operating income of EUR 160 million in 2002. Excluding the impact of currency exchange rates, operating loss at USF in 2003 would have been decreased by EUR 332 million. This operating loss was primarily caused by a lower gross profit margin and higher operating expenses in 2003 compared to 2002. USF's gross profit margin as a percentage of net sales excluding the impact of currency exchange rates in 2003 declined by 1.6% compared to 2002. This significant decrease in gross profit margin was primarily caused by a weakening of

Jaarverslagen | 2003 | | pagina 71