Ahold Annual Report 2003 Corporate Governance 13 of one or more persons made by the board of the Administratiekantoor. However, the general meeting of depositary receipt holders may at all times overrule the binding nature of such a proposal by a resolution adopted by at least two-thirds of the votes cast, if such majority represents more than half of the depositary receipts issued. As of April 15, 2004, the members of the board of the Administratiekantoor were: A Members: S. Bergsma J.L. Bouma B Member: C.W.H. Brüggemann C Member: H.H. Schotanus a Steringa Idzerda Holders of depositary receipts can obtain proxies from the Administratiekantoor. Holders of American Depositary Receipts (ADRs) Holders of ADRs will receive notice from the depositary for our ADR facility (the "Depositary") whenever the Depositary receives notice of a General Meeting of Shareholders or solicitation of consents or proxies of holders of common shares. The Depositary will provide a statement that the owners of ADRs, as of the close of business on a specified record date, will be entitled to instruct the Depositary as to the exercise of any voting rights represented by the common shares underlying their ADRs. Upon the written request of an owner of an ADR, the Depositary will try, insofar as practicable, to vote or cause to be voted the number of common shares represented by the ADRs in accordance with the instructions set forth in the request. The Depositary will not vote shares other than in accordance with such instructions. If the Depositary does not receive instructions from any owner on or before the date established by the Depositary for such purpose, the Depositary will deem the owner to have instructed the Depositary to give a discretionary proxy to a person designated by us for such common shares. The Depositary will then give a discretionary proxy to that person to vote such common shares. 6. Disclosure Committee To ensure compliance with the certification requirements of Sections 302 and 906 of the Sarbanes-Oxley Act, we formed a Disclosure Committee in November 2002. The Disclosure Committee consists of various members of senior management and two members of the Corporate Executive Board, including the Chief Corporate Governance Counsel, who is the Committee's chairman. The Disclosure Committee oversees, in particular, the collection and analysis of, and works to ensure the accuracy and completeness of, financial and non- financial information about us, including our consolidated subsidiaries, for inclusion in our periodic reports filed with the U.S. Securities and Exchange Commission (the "SEC") and our public announcements. The Disclosure Committee is assisted by two subcommittees with respect to our annual report and our website, respectively. 7. Code of Professional Conduct and Ethics Our Corporate Executive Board has adopted a written Code of Professional Conduct and Ethics that applies to our Corporate Executive Board, the head of the Internal Audit Department, the Chief Accounting Officer and all other persons holding senior positions in our Corporate Accounting and Reporting Department and our Treasury Department. 8. Major shareholders We are not directly or indirectly owned or controlled by another corporation or by any foreign government. Except as described under "Cumulative Preferred Shares" below, we do not know of any arrangements that may, at a subsequent date, result in a change in our control. 9. Cumulative preferred shares In March 1989, we entered into an agreement (the "Option Agreement") with Stichting Ahold Continuïteit (the "SAC"). The Option Agreement was amended and restated in April 1994, March 1997, December 2001 and December 2003. Pursuant to the Option Agreement, SAC was granted an option for no consideration to acquire from us, from time to time until December 2018, cumulative preferred shares up to a total par value that is equal to the total par value of all issued and outstanding shares of our capital stock, excluding cumulative preferred shares, at the time of exercising the option. The Option Agreement provides for an increase of the total par value of cumulative preferred shares under option, taking into account the new, increased authorized share capital. The holders of the cumulative preferred shares are entitled to 2,000 votes per share and a cumulative dividend expressed as a percentage of the amount called-up and paid-in on the cumulative preferred shares. The percentage to be applied is the sum of (1) the average basic refinancing transaction interest rate as set by the European Central Bank plus 2.1%, and (2) the average interest margin as set by the largest credit institution in The Netherlands based on our balance sheet total at the end of the most recent year. The minimum percentage applied is 5.75%. Subject to limited exceptions, each transfer of cumulative preferred shares requires the approval of our Corporate Executive Board. Cumulative preferred shares can only be issued in registered form. No share certificates are issued for cumulative preferred shares. We may stipulate that only 25% of the par value will be paid upon subscription for cumulative preferred shares until payment in full is later required by us. SAC would then only be entitled to a market-based interest return on its investment. No cumulative preferred shares have been issued or were outstanding during 2003, 2002 and 2001. The Option Agreement and the cumulative preferred shares have certain anti-takeover effects. The issuance of all authorized cumulative preferred shares would cause substantial dilution of the effective voting power of any shareholder, including

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