Operating and Financial Review and Prospects 60 Ahold Annual Report 2003 Operating and Financial Review and Prospects Harris Teeter stores, which were acquired in 2001. Bruno's opened five new and replacement stores in 2002. Operating income in other retail trade operations in the U.S. decreased by EUR 193 million, or 45.0%, to EUR 236 million in 2002 compared to 2001. As a percentage of net sales, operating income decreased from 4.1% in 2001 to 1.9% in 2002. Operating income was negatively affected by relatively flat gross profit margins and an increase in operating expenses. The flat gross profit margins resulted from our continued investment in customer promotions due to the weakened economy and increased competitive pressures, particularly in the southeastern region of the U.S. and in the markets served by Tops. The increase in operating expenses in 2002 was mainly caused by a EUR 128 million goodwill impairment charge related to Bruno's supermarkets. Additionally, operating expenses increased due to integration costs relating to the merger of administrative functions at Tops and Giant-Carlisle in 2002 and the integration of Bruno's operations, which we acquired in December 2001. Currency exchange rates did not have a significant effect on operating income in 2002 compared to 2001. Retail trade: Europe The following table sets out, for the periods indicated, net sales and store counts, for the retail trade businesses of our consolidated subsidiaries in Europe. For additional information about our unconsolidated joint ventures and equity investees, please see "Unconsolidated Joint Ventures and Equity Investees" below. As of and for the year-ended 2003 2002 2001 Net sales (in EUR millions) Store count Average sales area1 x 1,000 m2 Net sales (in EUR millions) Store count Average sales area1 x 1,000 m2 Net sales (in EUR millions) Store count Average sales area1 x 1,000 m2 The Netherlands Albert Heijn company stores 4,614 493 596 4,737 489 584 4,548 479 578 Albert Heijn franchise stores 991 212 202 966 217 202 861 207 195 Etos B.V.2 353 423 89 367 490 89 358 496 87 Gall Gall B.V. 226 494 39 231 489 41 221 493 42 Schuitema company stores3 677 91 1 644 93 1 677 104 1 Schuitema associated stores3, 4 2,393 387 413 2,227 394 419 2,071 411 431 Other5 20 0 19 44 142 31 67 143 32 Central Europe 1,580 428 638 1,555 409 625 1,343 370 495 Spain6 2,074 616 537 2,047 628 544 1,993 623 532 Total Consolidated Europe 12,928 3,144 2,534 12,818 3,351 2,536 12,139 3,326 2,393 1 We have presented certain sales area data in the tables in this annual report in terms of square meters. Square meters may be converted to square feet by multiplying the number of square meters by 10.75 and square feet may be converted to square meters by multiplying the number of square feet by 0.093. 2 The information for 2003 includes 65 stores operated by De Tuinen, which was divested in May2003. The information for 2002 and 2001 includes 65 and 70 De Tuinen stores, respectively. 3 This subsidiary is 73.2%-owned by us. 4 Consists of sales by Schuitema to associated stores. 5 We divested Jamin in June 2003 (128 stores). 6 In November 2003, we announced our intention to divest our operations in Spain.

Jaarverslagen | 2003 | | pagina 65