9 Salaries and benefits 10 Remuneration 00 Ahold ANNUAL REPORT 2002 131 BOARD GOVERNANCE HIGHLIGHTS OPERATING REVIEW FINANCIAL INVESTOR REL AT IONS After adjustment for changes in the estimated reserves EUR (5), which was recorded in operating income, and exchange rate effects of EUR 11, the remaining restructuring reserve as of December 31, 2000 amounted to EUR 152. EUR 59 of this restructuring provision related to USF, EUR 24 to A&P, EUR 25 to Albert Heijn, EUR 22 to Spain and EUR 22 to U.S. Retail. Labor cost is included in cost of sales and selling, general and administrative expenses and is as follows: Fiscal 2002 Fiscal 2001 Fiscal 2000 Salaries and wages 6,771 6,055 4,717 Pension costs 167 116 61 Other social security charges 1,132 1,022 862 8,070 7,193 5,640 Remuneration of the Corporate Executive Board members, including former members (x eur i,ooo) Fiscal Fiscal Fiscal Total Total Total 2002 2002 2002 fiscal fiscal fiscal Base salary Pensions Bonuses 2002 2001 2000 C.H. van der Hoeven (resigned from Board effective March 10, 2003) 907 196 1,394 2,497 3,374 1,969 J.G. Andreae 670 156 1,032 1,858 2,570 1,659 W.J. Grize (appointed September 1, 2001) 943 638 2,359 3,940 419 A.M. Meurs (resigned from Board effective March 10, 2003) 670 125 1,032 1,827 2,300 1,392 J.L. Miller (appointed September 1, 2001; resigned from Board May 13, 2003) 943 3,970 1,516 6,429 296 A.S. Noddle (until August 31, 2002) 607 275 1,032 1,914 2,572 1,945 M.PM de Raad 670 187 1,032 1,889 1,629 R.G. Tobin (until August 31, 2001) 5,498 3,245 Total 5,410 5,547 9,397 20,354 18,658 10,210 Annual performance bonuses The bonuses for Corporate Executive Board members through fiscal 2001 were based on annual income per share growth. Effective fiscal 2002, the bonuses are based on improvement of Economic Value Added ("EVA"). For Dutch Corporate Executive Board members, the target is based on EVA improvement for Ahold overall. For the U.S. Corporate Executive Board members, the target is based on 10% EVA improvement for Ahold overall and 90% EVA improvement for their respective U.S. areas of responsibility. The bonus for performance that meets the target is 125% of the base salary, applicable to all Corporate Executive Board members. The bonus for 2002 will be paid in 2003, depending on the 2002 results and is not accrued for. Pension plan The Dutch Corporate Executive Board members currently receive a final pay plan of 60% of the pension-bearing base salary upon reaching the age of 60, assuming a minimum of 30 pension-bearing years at Ahold have been accumulated. These Corporate Executive Board members pay a pension premium contribution of approximately 3.4% of their pension- bearing salary. In addition, a salary continuation plan applies to the U.S. portion of the base salary. This is free of contribution and is also applied at the 60% level. This plan pays out following retirement. Various plans currently apply to the U.S. Corporate Executive Board members. For one of the two U.S. Board members serving in 2002, the aforementioned salary continuation plan is set at the level of 60% of the base salary, which was applied retroactively since September 1, 2001. For the other U.S. Board member, the pension plan of the company, of

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